Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills in Toronto, Ontario Salary (Canada)

The average salary for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills in Toronto, Ontario is C$37,686 per year.

C$28,288 - C$54,330
C$28K
C$38K
C$54K
MEDIAN: C$37,686
10%
50%
90%

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C$11.23 - C$19.57
C$11
C$15
C$20
MEDIAN: C$14.80
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$28,288 - C$54,330  
   
Bonus
C$700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,907 - C$53,184  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 36
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$9C$18C$27
Hourly Rate
C$11.23 - C$19.57  
   
Overtime
C$19.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Bonus
C$700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,907 - C$53,184  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 12

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a neutral trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 30 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 13 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 11 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 7 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
2%
1-4 years
46%
5-9 years
25%
10-19 years
17%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲6%

Late-Career
▲1%

Entry-Level
▼0%

National Average
C$36,000

Mid-Career
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
25%
10-19 years
17%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 76%
vision benefits
Vision: 64%
no benefits
None: 19%