Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills in Toronto, Ontario Salary

The average salary for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills in Toronto, Ontario is C$37,981 per year. Most people with this job move on to other positions after 20 years in this field.

C$30,352 - C$45,778
(Median)
C$30K
C$38K
C$46K
MEDIAN: C$37,981
10%
50%
90%

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C$11.22 - C$18.42
(Median)
C$11
C$15
C$18
MEDIAN: C$14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Salary
C$30,352 - C$45,778  
   
Bonus
C$0.00 - C$3,915  
Profit Sharing
C$1,017  
Commission
C$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,243 - C$44,388  
Country: Canada | Currency: CAD | Updated: 18 Mar 2016 | Individuals Reporting: 55
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$10C$20C$30
Hourly Rate
C$11.22 - C$18.42  
   
Overtime
C$17.64  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Bonus
C$0.00 - C$3,915  
   
Commission
C$1,000  
Profit Sharing
C$1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,243 - C$44,388  
Country: United States | Currency: CAD | Updated: 18 Mar 2016 | Individuals Reporting: 34
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 10%

Late-Career
up arrow 1%

National Average
C$36,000

Entry-Level
up arrow 4%

Mid-Career
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
2%
1-4 years
38%
5-9 years
27%
10-19 years
21%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 71%
medical benefits
Vision: 51%
dental benefits
None: 23%
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