Customer Service Representative (CSR) in Markham, Ontario Salary

The average salary for a Customer Service Representative (CSR) in Markham, Ontario is C$36,812 per year. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

C$28,781 - C$48,541
(Median)
C$29K
C$37K
C$49K
MEDIAN: C$36,811
10%
50%
90%

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C$11.28 - C$20.56
(Median)
C$11
C$15
C$21
MEDIAN: C$15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$28,781 - C$48,541  
   
Bonus
C$0.00 - C$7,149  
Commission
C$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,343 - C$47,919  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 53
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$8C$16C$24
Hourly Rate
C$11.28 - C$20.56  
   
Overtime
C$14.48  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Bonus
C$0.00 - C$7,149  
   
Commission
C$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,343 - C$47,919  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 28
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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 13%

Experienced
up arrow 9%

National Average
C$36,000


Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
up arrow 7%

Call Center
up arrow 4%

National Average
C$36,000

Customer Service
up arrow 1%

Customer Relations
up arrow 2%

Phone Support
up arrow 8%

Problem Solving
up arrow 13%

Customer Relationship Management (CRM)
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
16%
10-19 years
30%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 64%
medical benefits
Vision: 51%
dental benefits
None: 22%
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