Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary (Canada)

The average pay for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is C$39,406 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$30,158 - C$54,358
C$30K
C$39K
C$54K
MEDIAN: C$39,177
10%
50%
90%
C$11.37 - C$20.20
C$11
C$15
C$20
MEDIAN: C$14.69
10%
50%
90%
C$0C$54K
Salary C$30,158 - C$54,358
Bonus C$293.61 - C$4,919
Profit Sharing C$1,500
Commission C$4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,238 - C$50,401
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 171
Hourly Data C$0C$32
Hourly Rate C$11.37 - C$20.20
Hourly Tips C$0.43
Overtime C$9.38 - C$32.55
Annual Data C$0C$50K
Bonus C$293.61 - C$4,919
Commission C$4,000
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,238 - C$50,401
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 158

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United States (change)

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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$33,000 based on 169 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$35,000 based on 99 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$39,000 based on 79 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$49,000 based on 28 salaries.

Pay Difference by Location

National Average: C$35,264

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 73 votes.
Less than 1 year
3%
1-4 years
43%
5-9 years
22%
10-19 years
23%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲38%

▲12%

▼0%

National Average
C$35,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 73 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
22%
10-19 years
23%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 66%
vision benefits
Vision: 55%
no benefits
None: 25%
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