Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary

The average pay for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is C$38,129 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay.

C$29,608 - C$49,311
(Median)
C$30K
C$38K
C$49K
MEDIAN: C$38,128
10%
50%
90%

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C$11.14 - C$19.43
(Median)
C$11
C$15
C$19
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$29,608 - C$49,311  
   
Bonus
C$0.00 - C$3,863  
Profit Sharing
C$400.00 - C$3,500  
Commission
C$1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,918 - C$47,984  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 272
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$11.14 - C$19.43  
   
Overtime
C$14.00 - C$32.32  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$0.00 - C$3,863  
   
Commission
C$1,017  
Profit Sharing
C$400.00 - C$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,918 - C$47,984  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 196
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$35,516

Larger city markers indicate a job is popular in that location.
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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 10%

Experienced
up arrow 9%


National Average
C$36,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 77 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
24%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 72%
medical benefits
Vision: 53%
dental benefits
None: 19%
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