Customer Service Representative (CSR) at BMO - Bank of Montreal Salary (Canada)

A Customer Service Representative (CSR) at BMO - Bank of Montreal earns an average salary of C$31,724 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Call Center is associated with high pay for this job.

C$27,832 - C$37,157
(Median)
C$28K
C$32K
C$37K
MEDIAN: C$31,723
10%
50%
90%

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C$13.58 - C$16.37
(Median)
C$14
C$14
C$16
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13KC$26KC$39K
Salary
C$27,832 - C$37,157  
   
Bonus
C$496.65 - C$2,054  
Profit Sharing
C$350.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,348 - C$37,305  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$8C$16C$24
Hourly Rate
C$13.58 - C$16.37  
   
Overtime
C$23.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Bonus
C$496.65 - C$2,054  
   
Profit Sharing
C$350.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,348 - C$37,305  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 22
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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 4%

Experienced
up arrow 1%

National Average
C$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
up arrow 11%

Phone Support
up arrow 8%

Customer Relationship Management (CRM)
up arrow 4%

Sales
up arrow 3%

Problem Solving
up arrow 2%

Customer Service
up arrow 1%

Microsoft Word
up arrow 1%

Data Processing
0%

National Average
C$31,000

Customer Relations
up arrow 1%

Office Administration
up arrow 1%

French Language
up arrow 1%

Data Entry
up arrow 2%

Inside Sales
up arrow 3%

Microsoft Excel
up arrow 4%

Computer Service
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
7%
1-4 years
67%
5-9 years
7%
10-19 years
11%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 98%
dental benefits
Dental: 88%
medical benefits
Vision: 81%
dental benefits
None: 2%
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