An Entry-Level Customer Service Specialist earns an average wage of C$13.43 per hour.

C$30,199 - C$51,478
C$30K
C$41K
C$51K
MEDIAN: C$40,772
10%
50%
90%

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C$11.04 - C$19.03
C$11
C$13
C$19
MEDIAN: C$13.36
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$30,199 - C$51,478  
   
Bonus
C$958 - C$4,637  
Profit Sharing
C$750  
Commission
C$1,940  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,860 - C$47,371  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 76
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$11.04 - C$19.03  
   
Overtime
C$16.80 - C$32.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$958 - C$4,637  
   
Commission
C$1,940  
Profit Sharing
C$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,860 - C$47,371  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 92

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Customer Service Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Specialist in Kitchener:
"Patience & Understanding."
You have to have extreme patience and be a good listener. Be prepared to be run off your feet during peak season but looking for work during off season.

Key Stats for Customer Service Specialist

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.
Less than 1 year
8%
1-4 years
73%
5-9 years
19%
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Location:
Years in Fields/Career:
United States (change)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
68 %
Male
32 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 67%
vision benefits
Vision: 55%
no benefits
None: 22%
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