Customer Service Supervisor Salary

The average pay for a Customer Service Supervisor is C$13.16 per hour. The skills that increase pay for this job the most are Oral / Verbal Communication, Windows NT / 2000 / XP Networking, Microsoft Office, Microsoft Word, and Customer Relationship Management (CRM). Most people with this job move on to other positions after 20 years in this career.

C$32,185 - C$62,073
(Median)
C$32K
C$45K
C$62K
MEDIAN: C$44,534
10%
50%
90%

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C$10.81 - C$20.25
(Median)
C$11
C$13
C$20
MEDIAN: C$13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$21KC$42KC$63K
Salary
C$32,185 - C$62,073  
   
Bonus
C$0.00 - C$5,103  
Profit Sharing
C$95.00 - C$3,052  
Commission
C$193.92 - C$20,134  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,684 - C$58,704  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 566
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$10.81 - C$20.25  
   
Hourly Tips
C$0.22 - C$8.02  
Overtime
C$1.51 - C$34.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$0.00 - C$5,103  
   
Commission
C$193.92 - C$20,134  
Profit Sharing
C$95.00 - C$3,052  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,684 - C$58,704  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 619
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Common Career Paths for Customer Service Supervisor


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Customer Service Supervisor Job Listings

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Popular Employer Salaries for Customer Service Supervisor

Popular Skills for Customer Service Supervisor

Pay by Experience Level for Customer Service Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$36,246

Larger city markers indicate a job is popular in that location.

Customer Service Supervisor Reviews

What is it like working as a Customer Service Supervisor?

Customer Service Supervisor in Toronto:
"Help me with what I deserve!"
Pros: The great part about my job is the people I work with, both customers in & around the community and as well as the team members I work with on a daily basis.
Cons: My pay rate, I feel like minimum wage is not enough for a supervisor with my duties. I look after everything in the owner & also mangers absence everyday from monday - friday for the evening shift. We currently just have the owner above me (supervisor) as well as another morning supervisor and two part timers as well that we (morning supervisor & myself) are above. I feel like I have taken on more responsibilities than I should have for the pay I am receiving, before having an official raise offer.

Customer Service Supervisor in Winnipeg:
"Great Opportunity."
Pros: I love working with the owners of the business and really making a difference and expanding my business education with hands on.
Cons: There are a few negatives with working with a almost complete female staff. A lot of the staff are part time and don't realize just how much money they can make.

Customer Service Supervisor in Calgary:
"Energy."
Pros: The appreciation I get for accommodating to a guests needs, the people I work with are absolutely amazing, I don't just like my job I love it.
Cons: My only compliant about my job would be the pay, but there are lots of opportunity to advance.

Customer Service Supervisor in Toronto:
"Decent place to work."
Pros: The staff, The hours I'm getting, The rapid advancement in my career, and the trust given to the employee's
Cons: The owner/management, The uniform, The pay, and the hours given out are slim.

Customer Service Supervisor in Mississauga:
"Can be very stressful and quiet at times"
Pros: meeting different people through all walks of life lots of freedom coworkers are nice to work with
Cons: sitting and driving for 8 1/2 hours daily no lunch breaks low wages for amount of responsibilities

Related Job Salaries

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Experience Affects Customer Service Supervisor Salaries




National Average
C$36,000


Skills That Affect Customer Service Supervisor Salaries

Oral / Verbal Communication
up arrow 22%

Windows NT / 2000 / XP Networking
up arrow 21%





Training
up arrow 8%

National Average
C$36,000

People Management
up arrow 1%


Sales
up arrow 7%


Customer Service Metrics
up arrow 15%

Team Leadership
up arrow 17%

Cash Handling
up arrow 31%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 211 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
2%
1-4 years
43%
5-9 years
27%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 68%
medical benefits
Vision: 53%
dental benefits
None: 25%
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