A Customer Service Technician earns an average salary of C$45,509 per year.

C$42,548 - C$61,042
C$50K
MEDIAN: C$50,000
50%
C$14.25 - C$22.50
C$16
MEDIAN: C$16.28
50%
C$0C$74K
Salary C$50,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,328 - C$74,019
  • Country: Canada
  • Currency: CAD
  • Updated: 15 Sep 2017
  • Individuals Reporting: 6
Hourly Data C$0C$58
Hourly Rate C$16.28
Overtime C$58.00
Annual Data C$0C$74K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,328 - C$74,019
  • Country: United States
  • Currency: CAD
  • Updated: 15 Sep 2017
  • Individuals Reporting: 5

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Technician Job Listings

Pay by Experience Level for Customer Service Technician

Pay by Experience for a Customer Service Technician has a negative trend. An entry-level Customer Service Technician with less than 5 years of experience can expect to earn an average total compensation of C$44,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$42,000 based on 8 salaries. An experienced Customer Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$47,000 based on 15 salaries. A Customer Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$41,000 based on 11 salaries.

Customer Service Technician Advice

Q: What is it like working as a Customer Service Technician?

Customer Service Technician in London:
"The Pressure."
Be organized and focused.

Customer Service Technician in Saskatoon:
"Happy face."
In my time as a CST I've met many different people who come from different walk of life, backgrounds, heritages and beliefs. One thing that they have in common is that they respond best when the technician knows what he/she is talking about (or at least sound like it). Honesty is your friend, use it always. If you hum and haw and don't speak like you know what you are doing, customers will tear you to pieces, so know your job and what is expected of you, know your boundaries and don't be brow-beaten into doing something outside of the scope of your job. Know your limitations and defer to someone who can help rather than making promises you may not be able to keep.

Key Stats for Customer Service Technician

1-4 years
45%
5-9 years
18%
10-19 years
27%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Technician Salaries

Experienced
▲9%

Entry-Level
▲3%

National Average
C$43,000

Mid-Career
▼4%

Late-Career
▼5%

Years of Experience

1-4 years
45%
5-9 years
18%
10-19 years
27%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 33%
dental benefits
Dental: 33%
vision benefits
Vision: 33%
no benefits
None: 67%
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