Customer Service Technician Salary

A Customer Service Technician earns an average salary of C$45,871 per year.

C$37,313 - C$59,679
(Median)
C$37K
C$46K
C$60K
MEDIAN: C$45,871
10%
50%
90%

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C$12.57 - C$30.20
(Median)
C$13
C$19
C$30
MEDIAN: C$19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$21KC$42KC$63K
Salary
C$37,313 - C$59,679  
   
Bonus
C$0.00 - C$4,848  
Commission
C$3,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,289 - C$60,237  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 33
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$23C$46C$69
Hourly Rate
C$12.57 - C$30.20  
   
Overtime
C$33.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Bonus
C$0.00 - C$4,848  
   
Commission
C$3,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,289 - C$60,237  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 18
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Customer Service Technician Job Listings

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Pay by Experience Level for Customer Service Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Customer Service Technician Advice

What do you wish you knew about your job when you first started out?

Customer Service Technician in Saskatoon:
"Happy face."
In my time as a CST I've met many different people who come from different walk of life, backgrounds, heritages and beliefs. One thing that they have in common is that they respond best when the technician knows what he/she is talking about (or at least sound like it). Honesty is your friend, use it always. If you hum and haw and don't speak like you know what you are doing, customers will tear you to pieces, so know your job and what is expected of you, know your boundaries and don't be brow-beaten into doing something outside of the scope of your job. Know your limitations and defer to someone who can help rather than making promises you may not be able to keep.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


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Experience Affects Customer Service Technician Salaries

Experienced
up arrow 4%

Mid-Career
up arrow 2%

National Average
C$45,000

Entry-Level
up arrow 4%

Late-Career
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
4 %
Male
96 %

Years of Experience

1-4 years
31%
5-9 years
24%
10-19 years
25%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 62%
medical benefits
Vision: 50%
dental benefits
None: 18%
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