A Customer Service Technician earns an average salary of C$45,509 per year.

C$27,000 - C$60,678
C$27K
C$46K
C$61K
MEDIAN: C$45,509
10%
50%
90%

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C$15.72 - C$23.01
C$18
MEDIAN: C$18.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$21KC$42KC$63K
Salary
C$27,000 - C$60,678  
   
Bonus
C$3,439  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,749 - C$61,118  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 14
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13C$26C$39
Hourly Rate
C$18.00  
   
Overtime
C$36.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$21KC$42KC$63K
Bonus
C$3,439  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,749 - C$61,118  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 7

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United States (change)

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Pay by Experience Level for Customer Service Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Customer Service Technician Advice

Q: What is it like working as a Customer Service Technician?

Customer Service Technician in Saskatoon:
"Happy face."
In my time as a CST I've met many different people who come from different walk of life, backgrounds, heritages and beliefs. One thing that they have in common is that they respond best when the technician knows what he/she is talking about (or at least sound like it). Honesty is your friend, use it always. If you hum and haw and don't speak like you know what you are doing, customers will tear you to pieces, so know your job and what is expected of you, know your boundaries and don't be brow-beaten into doing something outside of the scope of your job. Know your limitations and defer to someone who can help rather than making promises you may not be able to keep.

Key Stats for Customer Service Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
042
1-4 years
43%
5-9 years
24%
10-19 years
29%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Technician Salaries

Experienced
up arrow 3%

National Average
C$46,000

Entry-Level
up arrow 3%

Mid-Career
up arrow 9%

Late-Career
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Years of Experience

1-4 years
43%
5-9 years
24%
10-19 years
29%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 58%
vision benefits
Vision: 42%
dental benefits
None: 42%
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