A Director, Customer Service earns an average salary of C$74,589 per year. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. The highest paying skills associated with this job are People Management and Operations Management.

C$52,786 - C$115,184
C$53K
C$77K
C$120K
MEDIAN: C$77,173
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Salary
C$52,786 - C$115,184  
   
Bonus
C$304.10 - C$10,227  
Profit Sharing
C$600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$57,072 - C$119,060  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 53

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United States (change)

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Pay by Experience Level for Director, Customer Service

Pay by Experience for a Director, Customer Service has a positive trend. An entry-level Director, Customer Service with less than 5 years of experience can expect to earn an average total compensation of $55,000 based on 36 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Director, Customer Service with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $70,000 based on 22 salaries. An experienced Director, Customer Service which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $87,000 based on 23 salaries. A Director, Customer Service with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $67,000 based on 10 salaries.

Pay Difference by Location

National Average: C$82,746

Larger city markers indicate a job is popular in that location.

Director, Customer Service Advice

Q: What is it like working as a Director, Customer Service?

Director, Customer Service in London:
"Plan accordingly."
Count on the existing managers and direct reports to help guide your way forward. Pay attention to your short term, medium term, and long term goals and plans. Make a plan to acheive what you need.

Director, Customer Service in King City:
"Challenging And Rewarding Position In A Growing Company."
Pros: Daily challenge and interaction with a great team of people. Successful operating model with mostly happy customers.
Cons: Communication could be better among departments at the office.

Related Job Salaries

Key Stats for Director, Customer Service

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
4%
5-9 years
25%
10-19 years
53%
20 years or more
19%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Director, Customer Service Salaries

▲5%

National Average
C$83,000

Mid-Career
▼16%

Late-Career
▼19%

Entry-Level
▼33%

Skills That Affect Director, Customer Service Salaries

People Management
▲9%

Operations Management
▲5%

National Average
C$83,000


Customer Service
▼31%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

1-4 years
4%
5-9 years
25%
10-19 years
53%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 86%
vision benefits
Vision: 71%
no benefits
None: 2%
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