General / Operations Manager Average Salary

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 266 General / Operations Manager votes.
national salary data
National Employer Data
National Salary Data 
General / Operations Manager - Tim Hortons Inc
6 salaries
General / Operations Manager - Abc Corp.
3 salaries
General / Operations Manager - Kinsmen
2 salaries
General / Operations Manager - Motion Specialties
2 salaries
General / Operations Manager - Chartwell Retirement Home
2 salaries
Country: Canada | Currency: CAD | Updated: 11 Feb 2017 | Individuals Reporting: 459

General / Operations Manager Job Listings

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Job Description for General / Operations Manager

General/operations managers are responsible for maintaining a business. They work in tandem with location personnel and upper management to ensure the functions of the business and service delivery. A general manager oversees everything from the cleanliness of a location to the inventory that comes in, is sold or delivered. They are responsible for cash deposits and safe maintenance.

General managers also control the budget for the store. They manage the personnel and staff in supervisory duties and control wages, promotions and hiring. They maintain other supervisory staff and implement training procedures for new employees. General managers report to regional and corporate management and assist in developing strategies for the future of the business. As they regularly interact with customers or clients, customer service skills are important to this position.

General managers handle the tasks of entry-level positions as needed--managing cash registers, cleaning the location or addressing customer service concerns throughout the day. They are responsible for asset protection and implementing progressive strategies for company processes. They develop and improve company policies to ensure a productive and safe working environment. General managers also ensure the location meets all local and federal requirements and codes.

General managers typically have some level of higher education or experience; a bachelor's degree in business management is typically the minimum. Many positions require experience supervising other employees or experience in the industry they'll be managing. Though some companies may have different needs, most general managers work within normal business operating hours.
General / Operations Manager Tasks
  • Monitor support functions and provide direction for store management.
  • Develop and lead the operations team.
  • Develop and implement the operating budget, health and safety management plans, and operational improvements.

Key Stats


34 %
66 %
C$35,732 - C$72,671
C$45,685 - C$101,347

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 246 votes.
Less than 1 year
1-4 years
5-9 years
10-19 years
20 years or more
C$35,360 - C$82,409
C$48,330 - C$97,713
C$41,078 - C$109,073
C$36,065 - C$112,444
C$37,824 - C$41,174

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