What do you wish you knew about your job when you first started out?
General Manager, Restaurant in Winnipeg:
"Setting the Table."
Your client's experience is key. The path to achieving a great experience begins with your team. In a fast paced, high stress service environment it is crucial for your coworkers to feel they have the tools and support necessary to successfully create great experiences. Focus on client experience by way of employee experience.
General Manager, Restaurant in Montreal:
"Not receiving the compensation you thought you would get"
Be prepared to work long hours with not a lot of time for a personal life.