What do you wish you knew about your job when you first started out?
Information Technology (IT) Support Specialist in Toronto:
"Stay Fluid and Flexible."
Try to keep a minimal base knowledge of emerging technologies appropriate for your company.
Information Technology (IT) Support Specialist in Kamloops:
Document, communicate & ask more questions. (to fully determine the situation/issues as well as in researching the solutions)
Clarification of the issue, and re-stating the plan are both critical to making sure we're effectively helping people & solving issues...without causing additional stress or delays.