Pharmacy dispensing assistants work in pharmacies with nurses, doctors, other staff, and patients under the direct supervision of a pharmacist, whom they aid in the preparation of orders. They select, prepare, and package medications and supplies for customers, as well as label and assist in inventory control. Other duties such as stocking, filling orders, and maintaining records may be assigned as needed.
Certification as a pharmacy assistant is required, as well as other necessary legal requirements and experience in a high-volume pharmacy setting. Computer skills (i.e. Microsoft Word) are helpful for maintaining records and entering TPN's into computer systems. Knowledge of medicine names and proper dosages, dosage forms, and delivery systems is required. Additional duties may include filling and repackaging medications, delivering medications and I.V. solutions when needed, assisting in restocking crash carts, maintaining proper storage of medications, completing patient care inspections, and maintaining awareness of all rules and regulations.
Professional oral and written communication skills are essential, as well as critical thinking and problem-solving skills. Good customer service is needed, as pharmacy assistants will be taking calls and working with customers daily. All legal requirements must be upheld at all times. Occasional lifting of 25 to 50 pounds and repetitive lifting of 5 to 10 pounds will be required, as well as standing for the entire shift. A working knowledge of I.V. admixture preparation is suggested but not required. This is an entry-level position, and typical shifts last 8 to 10 hours.
Pharmacy Dispensing Assistant Tasks
- Accept prescriptions for filling, gathering and processing necessary information.
- Assist pharmacists and technicians with customer service.
- Receive, store and inventory pharmacy supplies within specified guidelines.
- Performs clerical support; answers telephone inquiries, files, compiles and maintains prescription records and database.