Senior Customer Service Representative (CSR) in Calgary Salary (Canada)

The average pay for a Senior Customer Service Representative (CSR) in Calgary, Alberta is C$16.90 per hour.

C$38,914 - C$58,662
C$39K
C$47K
C$59K
MEDIAN: C$47,013
10%
50%
90%

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C$13.40 - C$24.29
C$13
C$17
C$24
MEDIAN: C$16.90
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Salary
C$38,914 - C$58,662  
   
Bonus
C$1,483  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,096 - C$58,434  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 10
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$13.40 - C$24.29  
   
Overtime
C$31.06  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$1,483  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,096 - C$58,434  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 13

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 8 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 5 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 8 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
30%
5-9 years
30%
10-19 years
22%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲38%

Experienced
▲2%

National Average
C$41,000

Mid-Career
▼3%

Entry-Level
▼12%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Sales
▲8%


National Average
C$41,000

Customer Relationship Management (CRM)
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
30%
5-9 years
30%
10-19 years
22%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 82%
vision benefits
Vision: 65%
no benefits
None: 18%