Senior Customer Service Representative (CSR) Salary

Updated: 24 May 2012
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$19KC$38KC$57K
SalaryC$30,068 - C$53,699  
   
BonusC$96.96 - C$4,909  
Profit SharingC$250.00 - C$6,000  
CommissionC$0.00 - C$10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,953 - C$54,376  
PayScale
Country: Canada | Currency: CAD | Updated: 24 May 2012 | Individuals Reporting: 364
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company salaries
Companies and Industries for Senior Customer Service Representative (CSR) Salaries

Popular Employers

Salary Range

BMO - Bank of MontrealC$29,431 - C$40,000
Canadian Imperial Bank of Commerce (CIBC)Not enough data
LexisNexis Canada Inc.Not enough data
RBC Royal BankNot enough data
BMO Financial GroupNot enough data
Popular Industries

Salary Range

BankingC$31,856 - C$53,835
Insurance BrokerageC$32,302 - C$55,471
InsuranceC$32,300 - C$55,755
Manufacturing and DistributionC$32,934 - C$56,237
Financial ServicesC$32,258 - C$55,791

key statistics
Key Statistics for Senior Customer Service Representative (CSR) Salaries and Jobs

Gender
Female
75%
female alumni
 
Male
25%
male alumni
Salary:C$34,780 - C$45,297 C$34,631 - C$45,827
Years of Experience
Less than 1 year
1%
1-4 years
20%
5-9 years
25%
10-19 years
36%
20 years or more
18%
Top Degrees

Salary Range

Bachelor's DegreeC$28,178 - C$56,855
Associate's DegreeC$31,939 - C$63,241
Bachelor of Arts (BA)Not enough data
High School DiplomaNot enough data
Most Common Health Benefits
medical benefits Medical: 84% dental benefits Dental: 81%
vision benefits Vision: 61% employee benefits None: 13%

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career path
Career Path for Senior Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Senior Customer Service Representative (CSR)

Salary Range

C$27,953 - C$54,376
payscale
Customer Service Representative (CSR)
C$22,328 - C$44,247
Inside Sales Representative
C$29,835 - C$58,994
Customer Service Specialist
C$23,348 - C$50,227
 
Common Future Jobs

Senior Customer Service Representative (CSR)

Salary Range

C$27,953 - C$54,376
payscale
Administrative Assistant
C$24,765 - C$45,422
Customer Service Supervisor
C$22,381 - C$56,282
Office Administrator
C$26,758 - C$49,937
 

career path
Salary Map for Senior Customer Service Representative (CSR) Jobs

Highest Salaries By City for Senior Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Senior Customer Service Representative (CSR) Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Senior Customer Service Representative (CSR) Job Description

People with the job title Senior Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

See Sample Job Descriptions for All Jobs

average job salaries
More Charts for Senior Customer Service Representative (CSR) Jobs

Most Popular Years Experience for Job: Senior Customer Service Representative (CSR)
Median Salary Charts

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