Senior Customer Service Representative (CSR) Salary (Canada)

A Senior Customer Service Representative (CSR) earns an average salary of C$40,647 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.
Senior Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$30,092 - C$53,353
(Median)
30K
35K
41K
46K
53K
MEDIAN: C$40,647
10%
25%
50%
75%
90%
Add this chart to your site
Senior Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$11.69 - C$22.20
(Median)
12
16
19
22
MEDIAN: C$15.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18KC$36KC$54K
Salary
C$30,092 - C$53,353  
   
Bonus
C$0.00 - C$4,130  
Profit Sharing
C$290.03 - C$3,214  
Commission
C$205.11 - C$6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,307 - C$53,304  
PayScale
Country: Canada | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 702
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$14C$28C$42
Hourly Rate
C$11.69 - C$22.20  
   
Overtime
C$4.44 - C$41.05  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$28KC$56KC$84K
Bonus
C$0.00 - C$4,130  
   
Commission
C$205.11 - C$6,904  
Profit Sharing
C$290.03 - C$3,214  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,307 - C$53,304  
PayScale
Country: United States | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 702
Is Senior Customer Service Representative (CSR) your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:
Common Career Paths for Senior Customer Service Representative (CSR)

Senior Customer Service Representative (CSR) Job Listings

Search for more jobs:
job title / company
location
Popular Employer Salaries for Senior Customer Service Representative (CSR)
Popular Skills for Senior Customer Service Representative (CSR)
Pay by Experience Level for Senior Customer Service Representative (CSR)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Calgary
up arrow 25%
Edmonton
up arrow 19%
Markham
up arrow 6%
Mississauga
up arrow 5%
up arrow 2%
Brampton
up arrow 2%
Barrie
up arrow 1%
Montréal
0%
Windsor
0%
National Average
C$39,000
Oakville
up arrow 3%
up arrow 12%
Victoria
up arrow 13%
Ottawa
up arrow 19%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Senior Customer Service Representative (CSR) Salaries

National Average
C$39,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 2%
Customer Service
0%
Training
0%
National Average
C$39,000
up arrow 5%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 105 votes.
Gender
Female
77%
female alumni
 
Male
23%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
21%
5-9 years
25%
10-19 years
32%
20 years or more
20%
Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 81%
vision benefits Vision: 62% employee benefits None: 13%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -