Senior Customer Service Representative (CSR) Salary

A Senior Customer Service Representative (CSR) earns an average salary of C$40,321 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.

C$30,461 - C$53,557
(Median)
C$30K
C$40K
C$54K
MEDIAN: C$40,320
10%
50%
90%

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C$11.93 - C$21.91
(Median)
C$12
C$17
C$22
MEDIAN: C$16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18KC$36KC$54K
Salary
C$30,461 - C$53,557  
   
Bonus
C$0.00 - C$4,019  
Profit Sharing
C$287.83 - C$3,710  
Commission
C$205.11 - C$19,727  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,705 - C$52,266  
Country: Canada | Currency: CAD | Updated: 20 Jun 2015 | Individuals Reporting: 533
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$13C$26C$39
Hourly Rate
C$11.93 - C$21.91  
   
Overtime
C$11.63 - C$38.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
Bonus
C$0.00 - C$4,019  
   
Commission
C$205.11 - C$19,727  
Profit Sharing
C$287.83 - C$3,710  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,705 - C$52,266  
Country: United States | Currency: CAD | Updated: 20 Jun 2015 | Individuals Reporting: 265
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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

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Experience Affects Senior Customer Service Representative (CSR) Salaries




National Average
C$39,000


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 3%

Training
up arrow 1%

Customer Service
0%

National Average
C$39,000

Sales
up arrow 1%

Problem Solving
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 137 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
26%
10-19 years
33%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 79%
vision benefits Vision: 62% employee benefits None: 15%
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