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Senior Customer Service Representative (CSR) Salary

A Senior Customer Service Representative (CSR) earns an average salary of C$40,285 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.

C$30,370 - C$53,536
(Median)
C$30K
C$40K
C$54K
MEDIAN: C$40,284
10%
50%
90%

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C$11.95 - C$22.01
(Median)
C$12
C$17
C$22
MEDIAN: C$16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18KC$36KC$54K
Salary
C$30,370 - C$53,536  
   
Bonus
C$0.00 - C$4,063  
Profit Sharing
C$287.83 - C$3,710  
Commission
C$204.26 - C$19,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,649 - C$52,278  
Country: Canada | Currency: CAD | Updated: 16 May 2015 | Individuals Reporting: 530
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$15C$30C$45
Hourly Rate
C$11.95 - C$22.01  
   
Overtime
C$11.84 - C$42.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$30KC$60KC$90K
Bonus
C$0.00 - C$4,063  
   
Commission
C$204.26 - C$19,866  
Profit Sharing
C$287.83 - C$3,710  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,649 - C$52,278  
Country: United States | Currency: CAD | Updated: 16 May 2015 | Individuals Reporting: 261
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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

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Experience Affects Senior Customer Service Representative (CSR) Salaries




National Average
C$39,000


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 3%

Training
up arrow 1%

Customer Service
0%

National Average
C$39,000

Sales
up arrow 1%

Problem Solving
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 136 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
26%
10-19 years
34%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 79%
vision benefits Vision: 62% employee benefits None: 15%
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