Senior Customer Service Representative (CSR) Salary

The average pay for a Senior Customer Service Representative (CSR) is C$40,564 per year.

C$30,668 - C$54,510
(Median)
C$31K
C$41K
C$55K
MEDIAN: C$40,563
10%
50%
90%

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C$12.02 - C$22.36
(Median)
C$12
C$17
C$22
MEDIAN: C$16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$30,668 - C$54,510  
   
Bonus
C$0.00 - C$4,709  
Profit Sharing
C$250.00 - C$3,800  
Commission
C$592 - C$19,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,096 - C$53,059  
Country: Canada | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 529
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$15C$30C$45
Hourly Rate
C$12.02 - C$22.36  
   
Hourly Tips
C$2.99  
Overtime
C$15.13 - C$42.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Bonus
C$0.00 - C$4,709  
   
Commission
C$592 - C$19,866  
Profit Sharing
C$250.00 - C$3,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,096 - C$53,059  
Country: United States | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 260
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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$39,590

Larger city markers indicate a job is popular in that location.

Related Job Salaries

United States (change)

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Experience Affects Senior Customer Service Representative (CSR) Salaries




National Average
C$40,000


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 2%

Bilingual
up arrow 2%

Customer Service
0%

Training
0%

National Average
C$40,000

Sales
up arrow 1%

Problem Solving
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 139 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
26%
10-19 years
33%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 79%
medical benefits
Vision: 63%
dental benefits
None: 14%
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