The average pay for a Senior Customer Service Representative (CSR) is C$42,262 per year.

C$31,012 - C$55,915
C$31K
C$42K
C$56K
MEDIAN: C$42,262
10%
50%
90%

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C$12.41 - C$22.90
C$12
C$16
C$23
MEDIAN: C$16.34
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$31,012 - C$55,915  
   
Bonus
C$618 - C$5,017  
Profit Sharing
C$2,948  
Commission
C$3,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,225 - C$54,767  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 210
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19C$38C$57
Hourly Rate
C$12.41 - C$22.90  
   
Overtime
C$9.02 - C$55.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Bonus
C$618 - C$5,017  
   
Commission
C$3,400  
Profit Sharing
C$2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,225 - C$54,767  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 115
© PayScale, Inc. @ www.payscale.com

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United States (change)

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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$40,320

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.
Less than 1 year
2%
1-4 years
22%
5-9 years
30%
10-19 years
28%
20 years or more
18%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲18%

▲6%

National Average
C$40,000

▼1%

▼13%

Skills That Affect Senior Customer Service Representative (CSR) Salaries


Bilingual
▲1%

National Average
C$40,000


▼2%

Training
▼2%

Problem Solving
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
2%
1-4 years
22%
5-9 years
30%
10-19 years
28%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 83%
vision benefits
Vision: 69%
dental benefits
None: 12%
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