The average pay for a Senior Customer Service Representative (CSR) is C$42,262 per year.

C$31,202 - C$57,796
C$31K
C$43K
C$58K
MEDIAN: C$43,320
10%
50%
90%
C$12.18 - C$23.12
C$12
C$16
C$23
MEDIAN: C$16.44
10%
50%
90%
C$0C$57K
Salary C$31,202 - C$57,796
Bonus C$695 - C$4,228
Profit Sharing C$2,750
Commission C$4,880
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,419 - C$57,630
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 215
Hourly Data C$0C$54
Hourly Rate C$12.18 - C$23.12
Overtime C$13.37 - C$54.39
Annual Data C$0C$57K
Bonus C$695 - C$4,228
Commission C$4,880
Profit Sharing C$2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,419 - C$57,630
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 105

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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$35,000 based on 114 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$40,000 based on 132 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$43,000 based on 107 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$47,000 based on 58 salaries.

Pay Difference by Location

National Average: C$41,020

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
81 %
Male
19 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 58 votes.
Less than 1 year
1%
1-4 years
22%
5-9 years
28%
10-19 years
29%
20 years or more
20%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲16%

▲5%

National Average
C$41,000

▼2%

▼14%

Skills That Affect Senior Customer Service Representative (CSR) Salaries


National Average
C$41,000

Bilingual
▼1%


▼4%

Training
▼4%

Problem Solving
▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 58 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
1%
1-4 years
22%
5-9 years
28%
10-19 years
29%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 85%
vision benefits
Vision: 72%
no benefits
None: 10%
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