The average pay for a Senior Customer Service Representative (CSR) is C$41,357 per year.

C$30,943 - C$56,252
(Median)
C$31K
C$41K
C$56K
MEDIAN: C$41,356
10%
50%
90%

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C$12.38 - C$22.69
(Median)
C$12
C$16
C$23
MEDIAN: C$16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$30,943 - C$56,252  
   
Bonus
C$397.32 - C$4,932  
Profit Sharing
C$3,600  
Commission
C$4,943  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,114 - C$54,541  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 263
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18C$36C$54
Hourly Rate
C$12.38 - C$22.69  
   
Overtime
C$17.62 - C$53.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Bonus
C$397.32 - C$4,932  
   
Commission
C$4,943  
Profit Sharing
C$3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,114 - C$54,541  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 136
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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$40,108

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Senior Customer Service Representative (CSR) Salaries



National Average
C$40,000



Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 3%

Bilingual
up arrow 2%

National Average
C$40,000

Sales
up arrow 1%

Training
up arrow 1%

Customer Service
up arrow 2%

Problem Solving
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
29%
10-19 years
29%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 81%
medical benefits
Vision: 68%
dental benefits
None: 15%
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