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Senior Customer Service Representative (CSR) Salary

A Senior Customer Service Representative (CSR) earns an average salary of C$40,458 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.
C$30,270 - C$54,045
(Median)
30K
35K
40K
46K
54K
MEDIAN: C$40,457
10%
25%
50%
75%
90%

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C$11.78 - C$21.67
(Median)
12
16
19
22
MEDIAN: C$16.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$19KC$38KC$57K
Salary
C$30,270 - C$54,045  
   
Bonus
C$0.00 - C$4,228  
Profit Sharing
C$204.26 - C$2,447  
Commission
C$206.08 - C$6,851  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,615 - C$52,860  
Country: Canada | Currency: CAD | Updated: 10 Dec 2014 | Individuals Reporting: 503
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$13C$26C$39
Hourly Rate
C$11.78 - C$21.67  
   
Overtime
C$11.84 - C$38.31  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
Bonus
C$0.00 - C$4,228  
   
Commission
C$206.08 - C$6,851  
Profit Sharing
C$204.26 - C$2,447  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,615 - C$52,860  
Country: United States | Currency: CAD | Updated: 10 Dec 2014 | Individuals Reporting: 237
United States (change)

Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

Experience Affects Senior Customer Service Representative (CSR) Salaries




National Average
C$39,000


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service
0%

Customer Relationship Management (CRM)
0%

Training
0%

National Average
C$39,000

Sales
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 122 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
1%
1-4 years
20%
5-9 years
26%
10-19 years
33%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 80%
vision benefits Vision: 61% employee benefits None: 13%