Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Senior Customer Service Representative (CSR) Salary (Canada)

A Senior Customer Service Representative (CSR) earns an average salary of C$40,700 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.
Senior Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$30,125 - C$53,554
(Median)
30K
35K
41K
46K
54K
MEDIAN: C$40,700
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Senior Customer Service Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$11.74 - C$22.05
(Median)
12
16
19
22
MEDIAN: C$16.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18KC$36KC$54K
Salary
C$30,125 - C$53,554  
   
Bonus
C$0.00 - C$4,829  
Profit Sharing
C$289.06 - C$3,148  
Commission
C$206.08 - C$6,851  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,383 - C$53,093  
Country: Canada | Currency: CAD | Updated: 2 Sep 2014 | Individuals Reporting: 484
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$13C$26C$39
Hourly Rate
C$11.74 - C$22.05  
   
Overtime
C$11.74 - C$38.46  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
Bonus
C$0.00 - C$4,829  
   
Commission
C$206.08 - C$6,851  
Profit Sharing
C$289.06 - C$3,148  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,383 - C$53,093  
Country: United States | Currency: CAD | Updated: 2 Sep 2014 | Individuals Reporting: 228
Is Senior Customer Service Representative (CSR) your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Common Career Paths for Senior Customer Service Representative (CSR)

Add this chart to your site:   640px 640px    300px 300px   Copy and paste this HTML:

Senior Customer Service Representative (CSR) Job Listings

Search for more jobs:
job title / company
location

Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 24%
Edmonton
up arrow 16%
Mississauga
up arrow 7%
Markham
up arrow 7%
Brampton
up arrow 3%
up arrow 2%
Montréal
0%
Windsor
0%
National Average
C$39,000
Oakville
up arrow 3%
Ottawa
up arrow 11%
Victoria
up arrow 11%
up arrow 12%
London
up arrow 13%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Senior Customer Service Representative (CSR) Salaries

National Average
C$39,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service
0%
Customer Relationship Management (CRM)
0%
Training
0%
National Average
C$39,000
Sales
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 117 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
25%
10-19 years
33%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 81%
vision benefits Vision: 62% employee benefits None: 13%