Senior Customer Service Representative (CSR) Salary

The average pay for a Senior Customer Service Representative (CSR) is C$40,450 per year.

C$30,624 - C$54,032
(Median)
C$31K
C$40K
C$54K
MEDIAN: C$40,449
10%
50%
90%

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C$12.14 - C$22.41
(Median)
C$12
C$17
C$22
MEDIAN: C$16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$30,624 - C$54,032  
   
Bonus
C$0.00 - C$4,596  
Profit Sharing
C$292.33 - C$3,973  
Commission
C$585 - C$7,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,271 - C$52,411  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 538
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13C$26C$39
Hourly Rate
C$12.14 - C$22.41  
   
Hourly Tips
C$1.22  
Overtime
C$16.27 - C$38.18  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$26KC$52KC$78K
Bonus
C$0.00 - C$4,596  
   
Commission
C$585 - C$7,096  
Profit Sharing
C$292.33 - C$3,973  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,271 - C$52,411  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 266
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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Popular Skills for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$39,472

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Senior Customer Service Representative (CSR) Salaries




National Average
C$39,000


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Bilingual
up arrow 3%

Customer Relationship Management (CRM)
up arrow 2%

Training
0%

National Average
C$39,000

Customer Service
up arrow 1%

Sales
up arrow 2%

Problem Solving
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 139 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
27%
10-19 years
31%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 80%
medical benefits
Vision: 63%
dental benefits
None: 13%
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