A Senior Customer Service Representative (CSR) earns an average salary of C$40,809 per year. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.
Senior Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$30,555 - C$53,064
(Median)
31K
35K
41K
46K
53K
MEDIAN: C$40,808
10%
25%
50%
75%
90%
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Senior Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$11.58 - C$21.83
(Median)
12
16
19
22
MEDIAN: C$15.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18KC$36KC$54K
Salary
C$30,555 - C$53,064  
   
Bonus
C$0.00 - C$4,475  
Profit Sharing
C$198.66 - C$4,894  
Commission
C$0.00 - C$10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,366 - C$53,789  
PayScale
Country: Canada | Currency: CAD | Updated: 20 Apr 2014 | Individuals Reporting: 704
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$14C$28C$42
Hourly Rate
C$11.58 - C$21.83  
   
Overtime
C$4.50 - C$40.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$28KC$56KC$84K
Bonus
C$0.00 - C$4,475  
   
Commission
C$0.00 - C$10,000  
Profit Sharing
C$198.66 - C$4,894  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,366 - C$53,789  
PayScale
Country: United States | Currency: CAD | Updated: 20 Apr 2014 | Individuals Reporting: 704
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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)
Popular Skills for Senior Customer Service Representative (CSR)
Pay by Experience Level for Senior Customer Service Representative (CSR)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Calgary
up arrow 24%
Montréal
up arrow 4%
Brampton
up arrow 2%
Mississauga
up arrow 2%
up arrow 1%
Barrie
0%
National Average
C$40,000
Windsor
up arrow 1%
Winnipeg
up arrow 13%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Senior Customer Service Representative (CSR) Salaries

National Average
C$40,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Training
up arrow 6%
Customer Relationship Management (CRM)
up arrow 3%
National Average
C$40,000
Customer Service
up arrow 2%
Sales
up arrow 3%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 97 votes.
Gender
Female
76%
female alumni
 
Male
24%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
21%
5-9 years
27%
10-19 years
33%
20 years or more
18%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 82%
vision benefits Vision: 63% employee benefits None: 12%
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