Senior Customer Service Representative (CSR) in Vancouver, British Columbia Salary

The average pay for a Senior Customer Service Representative (CSR) in Vancouver, British Columbia is C$43,606 per year. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay.

C$29,756 - C$56,042
(Median)
C$30K
C$44K
C$56K
MEDIAN: C$43,606
10%
50%
90%

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C$14.00 - C$23.49
(Median)
C$14
C$17
C$23
MEDIAN: C$16.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$29,756 - C$56,042  
   
Bonus
C$0.00 - C$5,165  
Commission
C$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,651 - C$54,938  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 43
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$14.00 - C$23.49  
   
Overtime
C$34.02  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$0.00 - C$5,165  
   
Commission
C$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,651 - C$54,938  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 14
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Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
up arrow 10%

Experienced
up arrow 6%


National Average
C$42,000

Entry-Level
up arrow 16%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service
up arrow 6%

Sales
up arrow 4%

Customer Relationship Management (CRM)
up arrow 1%

National Average
C$42,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
35%
5-9 years
26%
10-19 years
23%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 79%
medical benefits
Vision: 68%
dental benefits
None: 15%
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