Senior Customer Service Representative (CSR) in Vancouver, British Columbia Salary (Canada)

The average pay for a Senior Customer Service Representative (CSR) in Vancouver, British Columbia is C$48,282 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$33,579 - C$54,727
C$47K
MEDIAN: C$47,000
50%
C$15.39 - C$24.15
C$21
MEDIAN: C$20.92
50%
C$0C$55K
Salary C$47,000
Commission C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,760 - C$55,917
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 9
Hourly Data C$0C$37
Hourly Rate C$20.92
Overtime C$37.25
Annual Data C$0C$55K
Commission C$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$28,760 - C$55,917
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 8

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United States (change)

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Senior Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of C$31,000 based on 8 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$46,000 based on 12 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$54,000 based on 7 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$46,000 based on 9 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
1-4 years
24%
5-9 years
29%
10-19 years
41%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
▲19%

▲2%

Late-Career
▲1%

National Average
C$45,000

Entry-Level
▼31%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲1%

National Average
C$45,000


Sales
▼3%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
24%
5-9 years
29%
10-19 years
41%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 85%
vision benefits
Vision: 77%
no benefits
None: 8%
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