Senior Customer Service Representative (CSR) in Vancouver, British Columbia Salary (Canada)

The average pay for a Senior Customer Service Representative (CSR) in Vancouver, British Columbia is C$48,282 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$24,104 - C$60,000
C$24K
C$48K
C$60K
MEDIAN: C$48,281
10%
50%
90%

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C$15.00 - C$23.58
C$20
MEDIAN: C$19.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Salary
C$24,104 - C$60,000  
   
Commission
C$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,848 - C$56,258  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13C$26C$39
Hourly Rate
C$19.95  
   
Overtime
C$37.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Commission
C$5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,848 - C$56,258  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 7

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
24%
5-9 years
43%
10-19 years
33%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
up arrow 18%

Late-Career
0%

National Average
C$46,000


Entry-Level
up arrow 32%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

National Average
C$46,000

Customer Service
up arrow 3%

Sales
up arrow 5%

Customer Relationship Management (CRM)
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
24%
5-9 years
43%
10-19 years
33%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
vision benefits
Vision: 72%
dental benefits
None: 17%
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