Senior Customer Service Representative (CSR) in Vancouver, British Columbia Salary (Canada)

The average pay for a Senior Customer Service Representative (CSR) in Vancouver, British Columbia is C$48,282 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

C$27,782 - C$55,553
C$28K
C$48K
C$56K
MEDIAN: C$48,282
10%
50%
90%

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C$15.26 - C$24.15
C$21
MEDIAN: C$20.92
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$27,782 - C$55,553  
   
Commission
C$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,704 - C$55,440  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13C$26C$39
Hourly Rate
C$20.92  
   
Overtime
C$37.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Commission
C$5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,704 - C$55,440  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 8

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 8 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 12 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $54,000 based on 7 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 9 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
71 %
Male
29 %
1-4 years
20%
5-9 years
50%
10-19 years
30%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
▲16%

National Average
C$47,000

▼1%

Late-Career
▼1%

Entry-Level
▼33%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

National Average
C$47,000

Customer Relationship Management (CRM)
▼2%


Sales
▼6%

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
20%
5-9 years
50%
10-19 years
30%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 75%
vision benefits
Vision: 69%
no benefits
None: 19%