Technical Support Analyst Salary

A Technical Support Analyst earns an average salary of C$48,415 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this field.

C$36,834 - C$63,226
(Median)
C$37K
C$48K
C$63K
MEDIAN: C$48,414
10%
50%
90%

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C$14.47 - C$32.97
(Median)
C$14
C$20
C$33
MEDIAN: C$20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Salary
C$36,834 - C$63,226  
   
Bonus
C$0.00 - C$5,165  
Profit Sharing
C$0.00 - C$4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,701 - C$65,298  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 304
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$15C$30C$45
Hourly Rate
C$14.47 - C$32.97  
   
Overtime
C$22.51 - C$44.04  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Bonus
C$0.00 - C$5,165  
   
Profit Sharing
C$0.00 - C$4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,701 - C$65,298  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 63
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Common Career Paths for Technical Support Analyst


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Technical Support Specialist Job Listings

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Popular Skills for Technical Support Analyst

Pay by Experience Level for Technical Support Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$48,537

Larger city markers indicate a job is popular in that location.

Technical Support Analyst Reviews

What is it like working as a Technical Support Analyst?

Technical Support Analyst in Victoria:
"Stress Level."
Pros: Troubleshooting lots of things and can learn many things about the latest technology.
Cons: Talking over the phone for a long time and handling busy volume of customers.

Related Job Salaries

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Experience Affects Technical Support Analyst Salaries


Late-Career
up arrow 9%


National Average
C$49,000


Skills That Affect Technical Support Analyst Salaries

Microsoft Exchange
up arrow 3%

Microsoft SQL Server
up arrow 2%

SQL
up arrow 2%

Windows Operating System General Use
0%

Network Management / Administration
0%

National Average
C$49,000

Internet Information Server (IIS)
up arrow 1%

Cisco Networking
up arrow 1%

HTML
up arrow 3%




Linux
up arrow 8%

Troubleshooting
up arrow 8%

Microsoft Access
up arrow 9%

Visual Basic (VB)
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
24%
10-19 years
24%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 80%
medical benefits
Vision: 68%
dental benefits
None: 11%
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