A Technical Support Analyst earns an average salary of C$49,246 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$37,504 - C$66,626
C$38K
C$50K
C$67K
MEDIAN: C$49,537
10%
50%
90%

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C$12.72 - C$30.03
C$13
C$21
C$30
MEDIAN: C$21.34
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$23KC$46KC$69K
Salary
C$37,504 - C$66,626  
   
Bonus
C$491.94 - C$4,980  
Profit Sharing
C$0.00 - C$6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,796 - C$67,891  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 190
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17C$34C$51
Hourly Rate
C$12.72 - C$30.03  
   
Overtime
C$17.88 - C$50.82  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Bonus
C$491.94 - C$4,980  
   
Profit Sharing
C$0.00 - C$6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$36,796 - C$67,891  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 40

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Technical Support Analyst


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Technical Support Specialist Job Listings

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Popular Skills for Technical Support Analyst

Pay by Experience Level for Technical Support Analyst

Pay by Experience for a Technical Support Analyst has a positive trend. An entry-level Technical Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 117 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 78 salaries. An experienced Technical Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 62 salaries. A Technical Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 13 salaries.

Pay Difference by Location

National Average: C$49,337

Larger city markers indicate a job is popular in that location.

Technical Support Analyst Reviews

Q: What is it like working as a Technical Support Analyst?

Technical Support Analyst in Victoria:
"Stress Level."
Pros: Troubleshooting lots of things and can learn many things about the latest technology.
Cons: Talking over the phone for a long time and handling busy volume of customers.

Related Job Salaries

Key Stats for Technical Support Analyst

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.
Less than 1 year
6%
1-4 years
37%
5-9 years
27%
10-19 years
24%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Technical Support Analyst Salaries

▲14%

▲12%

▲2%

National Average
C$49,000

▼11%

Skills That Affect Technical Support Analyst Salaries

SQL
▲7%




National Average
C$49,000

Microsoft Office
▼1%

Network Management / Administration
▼1%

Microsoft Active Directory
▼1%


Internet Information Server (IIS)
▼3%

Cisco Networking
▼3%

▼5%

Linux
▼9%


Microsoft Access
▼11%

Visual Basic (VB)
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
6%
1-4 years
37%
5-9 years
27%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 85%
vision benefits
Vision: 69%
no benefits
None: 7%
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