A communications officer is responsible for establishing and facilitating internal and external communication to maintain a positive perception of their organization. Their responsibilities may include the internal dissemination of company materials, memos, and other information; they may also work on tasks such as public relations, monitoring or writing website content, maintaining mailing lists and any material sent through such lists, maintaining an updated list of media contacts, and writing public statements.
The communications officer may conduct a wide range of duties in their day-to-day work from preparing brochures and public relation materials to conducting press conferences to working with media contacts. In all activities, their general purpose is to keep interior and exterior entities informed of the organization’s news and progress. A wide variety of organizations require communications officers in some capacity, such as government organizations, schools, research facilities, charities, and many large-scale organizations.
An academic and/or professional background in communications, journalism, or a related field is generally required for this role. A good communications officer must know how to convey a message in language that is clear, concise, and convincing. Excellent oral and written communication skills are essential.
Communications Officer Tasks
- Enters communications information into computer database or log; updates all information as new information is received.
- Receive, coordinate and direct radio, telephone and other communications; dispatch appropriate emergency and non-emergency responders.