A training and development manager helps their company with internal effectiveness and ability. Their responsibilities mainly consist of providing support to employees through various types of training. This may include holding workshops to introduce techniques to the entire staff, or working one-on-one with employees to tend to their individual professional needs. The training and development manager facilitates the growth of the individual performance of a worker and their ability to work effectively as part of a team. As such, the job may include developing and facilitating team-building exercises to make staff more comfortable and trusting of each other. Additionally, the training and development manager helps with training new employees on company policies and procedures.
Training and development managers usually have a bachelor’s degree in a business-related field or psychology. In addition, since the position involves a great deal of employee oversight, a human-relations background may be preferred. The ideal candidate also exhibits excellent interpersonal skills and the ability to stay organized even while performing a wide variety of tasks.
Training & Development Manager Tasks
- Support performance management and review process for supervisors and employees.
- Lead and evaluate training programs, orientation, and personnel development.
- Prepare training budget and evaluate instructor costs and performance.
- Coach and support staff through operational changes and supervision issues.
- Create, refine, and disseminate training manuals and other educational materials.