Customer Service Representative (CSR) Salary

Updated: 23 May 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	CNY 0	CNY 60K	CNY 120K	CNY 180K
Salary	CNY 30,251 - CNY 154,568
Bonus	CNY 3,500 - CNY 11,478
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	CNY 30,251 - CNY 154,568
Country: China \| Currency: CNY \| Updated: 23 May 2012 \| Individuals Reporting: 15

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Job Listings for Customer Service Representative (CSR) Jobs

Posted	Job Title	Company
Jan 24	Customer Service Representative	GE Energy
	Energy - Headquarters Posted Position Title Customer Service Representative Career Level Experienced... customer expectations. Drive customer service level... Indeed
Jan 22	Customer Service Representative	Life Technologies
	1.Enter and process of customer orders in E1 2... 5.Arrange delivery 6.Resolve customer complaints or issues 7.Maintain customer information 8.Prepare... Indeed
Jan 25	客户服务代表Customer Service Representative	阿乐斯绝热材料（广州）有限公司
	Customer Service Leader to effectively provide the best customer service that best suits the customer... extended beyond the customer service to provide sales... Indeed
Jan 19	Customer Service Representative	Lubrizol
	monitor customer service level and generate improvement action plan · Fulfill orders to meet service level... skills, and strong customer service attitude · Good... Indeed

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Companies and Industries for Customer Service Representative (CSR) Salaries

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Customer Service Solutions / CRM	Not enough data

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Key Statistics for Customer Service Representative (CSR) Salaries and Jobs

Gender

	Female 80%			Male 20%
Salary:	Not enough data			Not enough data

Years of Experience

1-4 years

60%

5-9 years

40%

Top Degrees

Salary Range


Bachelor's Degree	Not enough data

Most Common Health Benefits

	Medical: 69%		Dental: 15%
	Vision: n/a		None: 23%

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1. Shanghai, Shanghai

Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Customer Service Representatives (CSR)

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Insurance Underwriters

Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

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Customer Service Representative (CSR) Salary

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