The average salary for a Customer Service Manager in Mumbai, Maharashtra is Rs 612,527 per year. Most people with this job move on to other positions after 20 years in this field. Experience strongly influences pay for this job. Skills that are associated with high pay for this job are Customer Service Metrics, Customer Relationship Management (CRM), and Microsoft Word.

Rs 262,704 - Rs 1,404,971
Rs 260K
Rs 610K
Rs 1M
MEDIAN: Rs 612,527
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 600KRs 1MRs 1M
Salary
Rs 262,704 - Rs 1,404,971  
   
Bonus
Rs 23,270 - Rs 226,692  
Profit Sharing
Rs 10,000  
Commission
Rs 180,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 264,299 - Rs 1,592,953  
Country: India | Currency: INR | Updated: 24 Mar 2017 | Individuals Reporting: 73

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $390,000 based on 22 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $579,000 based on 28 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $982,000 based on 33 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $1,330,000 based on 5 salaries.

Key Stats for Customer Service Manager

Gender

Female
18 %
Male
82 %
Less than 1 year
3%
1-4 years
22%
5-9 years
27%
10-19 years
42%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲96%

▲45%

National Average
Rs 678,000

▼15%

▼42%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
▲22%


Microsoft Word
▲16%

National Average
Rs 678,000

Microsoft Office
▼6%

Windows Operating System General Use
▼6%


Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
3%
1-4 years
22%
5-9 years
27%
10-19 years
42%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 7%
vision benefits
Vision: 7%
no benefits
None: 24%