A Customer Service Representative (CSR) earns an average salary of Rs 217,661 per year. A skill in SAP Customer Relationship Management (SAP CRM) is associated with high pay for this job. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. People in this job generally don't have more than 10 years' experience.

Rs 118,190 - Rs 389,675
Rs 120K
Rs 220K
Rs 390K
MEDIAN: Rs 217,661
10%
50%
90%

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Rs 50.00 - Rs 500
Rs 83
MEDIAN: Rs 83.25
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 140KRs 280KRs 420K
Salary
Rs 118,190 - Rs 389,675  
   
Bonus
Rs 1,999 - Rs 51,632  
Profit Sharing
Rs 101.37 - Rs 147,949  
Commission
Rs 4,596 - Rs 114,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 118,635 - Rs 399,440  
Country: India | Currency: INR | Updated: 18 Jan 2017 | Individuals Reporting: 1,610
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 170Rs 340Rs 510
Hourly Rate
Rs 83.25  
   
Overtime
Rs 50.14 - Rs 503  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 500KRs 1MRs 1M
Bonus
Rs 1,999 - Rs 51,632  
   
Commission
Rs 4,596 - Rs 114,000  
Profit Sharing
Rs 101.37 - Rs 147,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 118,635 - Rs 399,440  
Country: United States | Currency: INR | Updated: 18 Jan 2017 | Individuals Reporting: 7

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: Rs 221,702

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Gurgaon:
"Corporate."
Pros: Flexible time and on time salary.
Cons: No increment, no promotion.

Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.

Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
19%
1-4 years
59%
5-9 years
17%
10-19 years
4%
20 years or more
0%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲97%

▲51%

Late-Career
▲7%

National Average
Rs 222,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

SAP Customer Relationship Management (SAP CRM)
▲35%



Customer Service Metrics
▲8%



National Average
Rs 222,000

communication
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
19%
1-4 years
59%
5-9 years
17%
10-19 years
4%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
dental benefits
None: 34%
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