A Customer Service Representative (CSR) earns an average salary of Rs 217,872 per year. A skill in SAP Customer Relationship Management (SAP CRM) is associated with high pay for this job. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. People in this job generally don't have more than 10 years' experience.

Rs 119,650 - Rs 395,799
Rs 120K
Rs 220K
Rs 400K
MEDIAN: Rs 221,451
10%
50%
90%
Rs 48.48 - Rs 520
Rs 48
Rs 200
Rs 520
MEDIAN: Rs 200.00
10%
50%
90%
Rs 0Rs 410K
Salary Rs 119,650 - Rs 395,799
Bonus Rs 1,941 - Rs 60,997
Profit Sharing Rs 101.37 - Rs 147,949
Commission Rs 4,596 - Rs 114,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 120,245 - Rs 410,912
  • Country: India
  • Currency: INR
  • Updated: 10 Jul 2017
  • Individuals Reporting: 1,768
Hourly Data Rs 0Rs 519
Hourly Rate Rs 48.48 - Rs 520
Overtime Rs 49.38 - Rs 508
Annual Data Rs 0Rs 410K
Bonus Rs 1,941 - Rs 60,997
Commission Rs 4,596 - Rs 114,000
Profit Sharing Rs 101.37 - Rs 147,949
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 120,245 - Rs 410,912
  • Country: United States
  • Currency: INR
  • Updated: 10 Jul 2017
  • Individuals Reporting: 15

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United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of Rs 203,000 based on 1,368 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 336,000 based on 318 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 442,000 based on 78 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 260,000 based on 7 salaries.

Pay Difference by Location

16%

11%

8%

7%

-4%

-5%

-7%

-23%

National Average: Rs 227,109

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Chennai:
"Amazing."
Pros: The job is very interesting and a great place to work at.
Cons: Salary is low as for current situation.

Customer Service Representative (CSR) in Mumbai:
"The review was excellent."
Pros: Always being a performer.
Cons: Nobady wants to do a job, but we do.

Customer Service Representative (CSR) in Dharwad:
"WORK TO GET BETTER KNOWLEDGE."
Pros: Talking with different kind of people. Which teach us lots of knowledge.
Cons: Knowledge full.

Customer Service Representative (CSR) in Chennai:
"Awesome."
Pros: Very cool organisation, no dress codes. Cool people.
Cons: Nothing so far.

Customer Service Representative (CSR) in Chennai:
"My payscale."
Pros: The work environment and brand name in international market.
Cons: Lesser pay for 9:30 hour work.

Customer Service Representative (CSR) in New Delhi:
"Job."
Pros: Gane knowlage.
Cons: All the time talk over the phone.

Customer Service Representative (CSR) in Mumbai:
Pros: Enjoy the challenges, there is always something new to learn.
Cons: Company not thinking about employees. No proper holiday, no proper pay.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
24 %
Male
76 %
Less than 1 year
19%
1-4 years
59%
5-9 years
17%
10-19 years
5%
20 years or more
0%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲95%

▲48%

Late-Career
▲14%

National Average
Rs 227,000

▼11%

Skills That Affect Customer Service Representative (CSR) Salaries

SAP Customer Relationship Management (SAP CRM)
▲8%





National Average
Rs 227,000

Customer Service Metrics
▼8%

communication
▼21%

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
19%
1-4 years
59%
5-9 years
17%
10-19 years
5%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 37%
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