Customer Service Representative (CSR) Salary (India)

A Customer Service Representative (CSR) earns an average salary of Rs 199,498 per year. The skills that increase pay for this job the most are Marketing Communications and Customer Relationship Management (CRM). Experience has a moderate effect on income for this job. Most people with this job move on to other positions after 10 years in this career.
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 95,654 - Rs 361,888
(Median)
96K
140K
200K
280K
360K
MEDIAN: Rs 199,498
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 0Rs 130KRs 260KRs 390K
Salary
Rs 95,654 - Rs 361,888  
   
Bonus
Rs 1,001 - Rs 49,800  
Profit Sharing
Rs 493.16 - Rs 91,916  
Commission
Rs 4,989 - Rs 59,180  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 98,178 - Rs 389,263  
PayScale
Country: India | Currency: INR | Updated: 9 Jun 2014 | Individuals Reporting: 686
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Common Career Paths for Customer Service Representative (CSR)

Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay Difference By Location

Visakhapatnam
up arrow 28%
up arrow 11%
Pune
up arrow 11%
Gurgaon
up arrow 10%
Mumbai
up arrow 7%
Noida
up arrow 7%
Delhi
up arrow 4%
Hyderabad
up arrow 2%
National Average
Rs 208,000
Chennai (Madras)
up arrow 3%
New Delhi
up arrow 8%
Chennai
up arrow 11%
Ahmedabad
up arrow 12%
Kolkata
up arrow 38%
Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.
Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 70%
National Average
Rs 208,000

Skills That Affect Customer Service Representative (CSR) Salaries

Marketing Communications
up arrow 39%
National Average
Rs 208,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 108 votes.

Gender

Female
26%
female alumni
 
Male
74%
male alumni

Years of Experience

Less than 1 year
13%
1-4 years
61%
5-9 years
21%
10-19 years
5%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 3%
vision benefits Vision: 3% employee benefits None: 30%
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