A Customer Service Representative (CSR) earns an average salary of Rs 217,872 per year. A skill in SAP Customer Relationship Management (SAP CRM) is associated with high pay for this job. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. People in this job generally don't have more than 10 years' experience.

Rs 118,721 - Rs 393,356
Rs 120K
Rs 220K
Rs 390K
MEDIAN: Rs 217,872
10%
50%
90%

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Rs 25.17 - Rs 646
Rs 25
Rs 92
Rs 650
MEDIAN: Rs 91.62
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 140KRs 280KRs 420K
Salary
Rs 118,721 - Rs 393,356  
   
Bonus
Rs 2,010 - Rs 57,810  
Profit Sharing
Rs 101.37 - Rs 147,949  
Commission
Rs 9,060 - Rs 119,195  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 119,045 - Rs 404,619  
Country: India | Currency: INR | Updated: 24 Mar 2017 | Individuals Reporting: 1,611
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 220Rs 440Rs 660
Hourly Rate
Rs 25.17 - Rs 646  
   
Overtime
Rs 50.63 - Rs 506  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 500KRs 1MRs 1M
Bonus
Rs 2,010 - Rs 57,810  
   
Commission
Rs 9,060 - Rs 119,195  
Profit Sharing
Rs 101.37 - Rs 147,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 119,045 - Rs 404,619  
Country: United States | Currency: INR | Updated: 24 Mar 2017 | Individuals Reporting: 10

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United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $203,000 based on 1,368 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $336,000 based on 318 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $442,000 based on 78 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $260,000 based on 7 salaries.

Pay Difference by Location

19%

14%

10%

9%

-2%

-3%

-5%

-21%

National Average: Rs 221,950

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Chennai:
"Amazing."
Pros: The job is very interesting and a great place to work at.
Cons: Salary is low as for current situation.

Customer Service Representative (CSR) in Gurgaon:
"Corporate."
Pros: Flexible time and on time salary.
Cons: No increment, no promotion.

Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.

Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
24 %
Male
76 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
19%
1-4 years
59%
5-9 years
18%
10-19 years
5%
20 years or more
0%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲99%

▲51%

Late-Career
▲17%

National Average
Rs 222,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

SAP Customer Relationship Management (SAP CRM)
▲11%





National Average
Rs 222,000

Customer Service Metrics
▼6%

communication
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
19%
1-4 years
59%
5-9 years
18%
10-19 years
5%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 34%