The average pay for a Customer Service Representative (CSR) is Rs 197,949 per year. People in this job generally don't have more than 10 years' experience. The skills that increase pay for this job the most are Marketing Communications, Customer Service, and Customer Relationship Management (CRM).
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 95,865 - Rs 357,759
(Median)
96K
140K
200K
270K
360K
MEDIAN: Rs 197,948
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 0Rs 130KRs 260KRs 390K
Salary
Rs 95,865 - Rs 357,759  
   
Bonus
Rs 994 - Rs 49,295  
Profit Sharing
Rs 24.38 - Rs 50,335  
Commission
Rs 3.76 - Rs 49,708  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 98,789 - Rs 385,200  
PayScale
Country: India | Currency: INR | Updated: 16 Apr 2014 | Individuals Reporting: 714
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)
Popular Skills for Customer Service Representative (CSR)
Pay Difference By Location
Hyderabad
up arrow 10%
Gurgaon
up arrow 7%
Pune
up arrow 7%
Mumbai
up arrow 6%
Noida
up arrow 6%
National Average
Rs 208,000
New Delhi
up arrow 4%
Chennai
up arrow 5%
Delhi
up arrow 5%
Kolkata
up arrow 33%
Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.
Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.
Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 57%
National Average
Rs 208,000

Skills That Affect Customer Service Representative (CSR) Salaries

Marketing Communications
up arrow 41%
National Average
Rs 208,000
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 102 votes.
Gender
Female
26%
female alumni
 
Male
74%
male alumni
Years of Experience
Less than 1 year
11%
1-4 years
63%
5-9 years
21%
10-19 years
4%
Common Health Benefits
medical benefits Medical: 69% dental benefits Dental: 3%
vision benefits Vision: 3% employee benefits None: 30%
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