Customer Service Representative (CSR) Salary

A Customer Service Representative (CSR) earns an average salary of Rs 205,508 per year. The skills that increase pay for this job the most are Marketing Communications and Customer Relationship Management (CRM). For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 10 years' experience in this career.

Rs 104,646 - Rs 368,088
Rs 100K
Rs 210K
Rs 370K
MEDIAN: Rs 205,508

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
Rs 0Rs 130KRs 260KRs 390K
Rs 104,646 - Rs 368,088  
Rs 975 - Rs 50,472  
Profit Sharing
Rs 495.51 - Rs 97,684  
Rs 5,250 - Rs 64,564  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
Rs 108,259 - Rs 386,443  
Country: India | Currency: INR | Updated: 19 Sep 2015 | Individuals Reporting: 1,122
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Common Career Paths for

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Customer Service Representative (CSR) Job Listings

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Pay Difference by Location

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Gurgaon:
Pros: Flexible time and on time salary.
Cons: No increment, no promotion.

Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.

Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

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Experience Affects Salaries

up arrow 56%

National Average
Rs 211,000

Skills That Affect Salaries

Marketing Communications
up arrow 35%

National Average
Rs 211,000

Oral / Verbal Communication
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 145 votes.


24 %
76 %

Years of Experience

Less than 1 year
1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 3%
vision benefits Vision: 3% employee benefits None: 32%