Customer Service Representative (CSR) Salary (India)

A Customer Service Representative (CSR) earns an average salary of Rs 200,086 per year. The skills that increase pay for this job the most are Marketing Communications and Customer Relationship Management (CRM). For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 10 years' experience in this career.
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 97,486 - Rs 365,350
(Median)
97K
140K
200K
280K
370K
MEDIAN: Rs 200,086
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 0Rs 140KRs 280KRs 420K
Salary
Rs 97,486 - Rs 365,350  
   
Bonus
Rs 999 - Rs 49,867  
Profit Sharing
Rs 495.51 - Rs 97,684  
Commission
Rs 5,011 - Rs 58,723  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 103,132 - Rs 391,889  
PayScale
Country: India | Currency: INR | Updated: 5 Aug 2014 | Individuals Reporting: 706
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Common Career Paths for Customer Service Representative (CSR)

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Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Pay Difference By Location

Gurgaon
up arrow 35%
Visakhapatnam
up arrow 22%
Bangalore
up arrow 11%
Pune
up arrow 11%
Noida
up arrow 11%
Mumbai
up arrow 9%
Delhi
up arrow 2%
National Average
Rs 209,000
Hyderabad
up arrow 1%
New Delhi
up arrow 5%
Ahmedabad
up arrow 10%
Chennai
up arrow 11%
Kolkata
up arrow 33%
Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.
Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 54%
National Average
Rs 209,000

Skills That Affect Customer Service Representative (CSR) Salaries

Marketing Communications
up arrow 40%
National Average
Rs 209,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 112 votes.

Gender

Female
25%
female alumni
 
Male
75%
male alumni

Years of Experience

Less than 1 year
13%
1-4 years
61%
5-9 years
21%
10-19 years
5%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 3%
vision benefits Vision: 3% employee benefits None: 29%
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