The average pay for a Customer Service Representative (CSR) is Rs 215,311 per year. People in this job generally don't have more than 10 years' experience. The skills that increase pay for this job the most are SAP Customer Relationship Management (SAP CRM) and Customer Relationship Management (CRM).

Rs 117,349 - Rs 387,234
(Median)
Rs 120K
Rs 220K
Rs 390K
MEDIAN: Rs 215,310
10%
50%
90%

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Rs 58.96 - Rs 509
(Median)
Rs
Rs 92
Rs
MEDIAN: Rs 91.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 140KRs 280KRs 420K
Salary
Rs 117,349 - Rs 387,234  
   
Bonus
Rs 1,995 - Rs 58,031  
Profit Sharing
Rs 3,000  
Commission
Rs 4,596 - Rs 114,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 117,838 - Rs 395,958  
Country: India | Currency: INR | Updated: 27 Oct 2016 | Individuals Reporting: 1,590
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 170Rs 340Rs 510
Hourly Rate
Rs 91.62  
   
Overtime
Rs 50.81 - Rs 500  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 500KRs 1MRs 1.5M
Bonus
Rs 1,995 - Rs 58,031  
   
Commission
Rs 4,596 - Rs 114,000  
Profit Sharing
Rs 3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 117,838 - Rs 395,958  
Country: United States | Currency: INR | Updated: 27 Oct 2016 | Individuals Reporting: 6
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: Rs 219,017

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Gurgaon:
"Corporate."
Pros: Flexible time and on time salary.
Cons: No increment, no promotion.

Customer Service Representative (CSR) in Mumbai:
Pros: I love my job because I like to communicate with people and help them. No stress level.
Cons: Management is not that good they should appreciate.

Customer Service Representative (CSR) in Chennai:
Pros: You can develop good typing skills. Opportunities for multitasking.
Cons: Communication between management and employees need some work. Nothing new to learn.

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 83%


National Average
Rs 219,000


Skills That Affect Customer Service Representative (CSR) Salaries

SAP Customer Relationship Management (SAP CRM)
up arrow 37%




Marketing Communications
up arrow 4%

National Average
Rs 219,000

communication
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
27 %
Male
73 %

Years of Experience

Less than 1 year
19%
1-4 years
59%
5-9 years
17%
10-19 years
4%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 3%
medical benefits
Vision: 3%
dental benefits
None: 34%
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