Customer Service Representative (CSR) in Mumbai Salary (India)

The average salary for a Customer Service Representative (CSR) in Mumbai, Maharashtra is Rs 239,430 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Oral / Verbal Communication, Marketing Communications, and Customer Relationship Management (CRM).

Rs 144,985 - Rs 475,473
Rs 140K
Rs 240K
Rs 480K
MEDIAN: Rs 241,530
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 170KRs 340KRs 510K
Salary
Rs 144,985 - Rs 475,473  
   
Bonus
Rs 4,085 - Rs 100,671  
Profit Sharing
Rs 20,000  
Commission
Rs 14,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 145,478 - Rs 484,535  
Country: India | Currency: INR | Updated: 4 May 2017 | Individuals Reporting: 212

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Key Stats for Customer Service Representative (CSR)

Gender

Female
36 %
Male
64 %
Less than 1 year
11%
1-4 years
55%
5-9 years
19%
10-19 years
15%
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Location:
Years in Fields/Career:
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Experience Affects Customer Service Representative (CSR) Salaries

▲48%

▲43%

National Average
Rs 244,000

▼16%

Skills That Affect Customer Service Representative (CSR) Salaries


Marketing Communications
▲21%



National Average
Rs 244,000

Customer Service Metrics
▼3%

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
11%
1-4 years
55%
5-9 years
19%
10-19 years
15%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 4%
vision benefits
Vision: 5%
no benefits
None: 30%
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