Customer Service Representative (CSR) in Mumbai Salary

The average salary for a Customer Service Representative (CSR) in Mumbai, Maharashtra is Rs 213,071 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 10 years' experience in this field. A skill in Marketing Communications is associated with high pay for this job.

Rs 122,138 - Rs 360,533
(Median)
Rs 120K
Rs 210K
Rs 360K
MEDIAN: Rs 213,070
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 130KRs 260KRs 390K
Salary
Rs 122,138 - Rs 360,533  
   
Bonus
Rs 979 - Rs 94,990  
Profit Sharing
Rs 27,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 122,294 - Rs 370,350  
Country: India | Currency: INR | Updated: 19 Sep 2015 | Individuals Reporting: 177
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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 49%

Mid-Career
up arrow 46%

National Average
Rs 217,000

Entry-Level
up arrow 9%

Skills That Affect Customer Service Representative (CSR) Salaries

Marketing Communications
up arrow 37%


Customer Relationship Management (CRM)
up arrow 5%

National Average
Rs 217,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
12%
1-4 years
60%
5-9 years
20%
10-19 years
7%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 4%
medical benefits
Vision: 3%
dental benefits
None: 35%
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