An operations administrator directs physical or technical operations for their organization, helping ensure maximum efficiency and profitability. In fields such as manufacturing and transportation, an operations administrator works primarily to ensure that methods and standards are safe, effective, and efficient. For example, an operations administrator who oversees an assembly line is in charge of keeping production running smoothly, while also looking for ways to cut delays and maximize production. A technical operations administrator, on the other hand, deals specifically with managing organizational technology and technical equipment, implementing new strategies for increased productivity, and resolving technical issues that arise. This means installing and monitoring computers, office networks, mobile technology, and other essential tools.
In most cases, operations administrators manage a team of analysts to monitor the condition of the system, identify and resolve problems, and develop and implement strategies for increased efficiency. This typically takes place in an office environment during regular business hours.
Operations administrators generally must have a bachelor's degree in engineering, systems management, or a related field, and administrators are also required to undergo a certain number of professional development courses to stay up-to-date with the latest information in their field. They may also be expected to attend industry conferences as part of administrative responsibilities.
Operations Administrator Tasks
- Coordinate project and operations audits, inventories, and shipments.
- Schedule, track, and provide support materials for meetings and project events.
- Liaise with other departments and vendors to obtain and update project information or materials.
- Communicate about each project's status within the operations department, including to executives and program managers.
- Assist customers and handle general inquiries.