As businesses become increasingly reliant on computer systems, they must stay abreast of advancements in their information technology structure and be aware of the evolving nature of threats to that system. The process analyst takes stock of the state of the organization's information systems, looking out for areas that need improvement and analyzing (or creating) methods that enhance both security and functionality of the systems in place.
The rapid evolution of information technology make it necessary for the process analyst to possess a strong understanding of both information systems and the organization's needs and goals, as well as have the problem solving skills to effect necessary solutions in a timely manner. Communications skills, both written and verbal, are also important, as the process analyst must draw from the experience of workers and management; they must also provide data and updates to both groups. The process analyst typically works during regular business hours in an office environment.
Practical and in-depth knowledge of computer systems is vital for process analysts. A bachelor's degree in business, accounting, economics, or a related field is generally a minimum requirement for most employers. A master's degree in one of these fields may be preferred, as may be certification from the International Institute of Business Analysis.
Process Analyst Tasks
- Support projects by performing detailed work by maintaining case wise models.
- Satisfy reporting needs for project members.
- Support full time employees in conversion and maintenance of process diagrams and documentation.