A computer/network system administrator is responsible for the maintenance of the technological systems of an organization. The position typically requires a B.A. in a field such as computer science or information technology, and related engineering certifications (for example by Microsoft or Cisco) are also preferred. A system administrator must be flexible, able to manage a variety of tasks and problems, and have good troubleshooting skills. Communication skills, both verbal and written, are also essential. A system administrator will also often be responsible for handling confidential information and data; certain government positions require a security clearance. The specific technological knowledge and skills vary widely according to the specific needs of the business or organization, but will include a range of hardware, programs, and systems, including standard Microsoft business software. The system administrator will install, configure, maintain, and upgrade Microsoft Windows server operating systems and applications and other systems as appropriate, and will recognize and troubleshoot problems with server hardware and applications software. Other responsibilities may include establishing and documenting standards and procedures, maintaining inventory of technological devices, working with outside vendors, and maintaining backup systems. The job requires flexibility to coordinate with other schedules and may require work after normal business hours. Depending on the layout of the business, significant physical activity is also potentially necessary. A system administrator may be hired directly by an organization to provide service for its technological needs, or may work for a technology consulting firm which provides system administration services to a variety of customers.
System Administrator, Computer / Network Tasks
- Recognize and troubleshoot problems with server hardware and applications software.
- Install, configure, maintain, and upgrade Microsoft Windows server operating systems and applications.
- Establish and document standards and procedures.