People who wish to work as systems analysts must be able to think outside the box, finding effective solutions for businesses and other clients. They must be adept at investigating problems and fixing them in the most efficient way possible. Systems analysts must be knowledgeable in programming languages, operating systems and hardware. Those hoping to work in this field must be educated in technology, and they must be able to keep up with the quickly changing world of software.
In addition to knowing the nuts and bolts of the systems themselves, systems analysts must be able to work with a variety of people. They have to work with vendors and other workers in IT related fields. Along with this direct person to person interaction, systems analysts must analyze costs and other such important aspects of technology services. It is important for those in this field to not only find the best system, but the best system that also fits with what the user wants and is able to work with.
Systems analysts' clients can range from business people to programmers, and systems analysts must be able to assist them throughout the entirety of a project. They may do this through the usage of design, system testing, and efficient documentation. Systems analysts must be adaptable and able to think on their feet, as well as work with potentially very strict guidelines, in terms of both time and tangible requirements, provided to them by clients.
Systems Analyst Tasks
- Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
- Devise or modify procedures to solve problems considering computer equipment capacity and limitations.
- Establish new users, manage access levels and reset passwords.
- Conduct application testing and provide database management support.
- Create and maintain documentation as necessary for operational and security audits.