Telesales Team Leader Average Salary

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Rs 0Rs 140KRs 280KRs 420K
Rs 147,065 - Rs 400,655  
Rs 6,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
Rs 147,065 - Rs 402,570  
Country: India | Currency: INR | Updated: 22 Oct 2016 | Individuals Reporting: 20

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Job Description for Telesales Team Leader

Telesales team leaders work in the sales field, generally in call center environments. This is a management position, so a few years of experience in telesales-related positions may be required by some employers; prior experience in leading personnel may also be required.

Telesales team leaders provide direction to and within their departments and make corrections to staff behavior whenever necessary. They are responsible for ensuring that employees adhere to all laws, regulations, and company policies, and may occasionally lead training systems to improve the team's focus. In addition to managing personnel, these team leaders may also have telesales duties, so persistence and strong phone communication skills are very important in this position. Often, many calls may be required to generate a single sale; calls to customers may be from customer inquiries or leads generated by other departments, and cold-calling may occasionally be required in some positions.

Telesales team leaders must have vast knowledge of their company's offerings in order to educate personnel and offer products that customers may need and are likely to buy. Commission is often offered in this field in the form of rewards for sales made. The job often requires working in a hectic environment with an abundance of tasks, so the abilities to multitask and stay calm under pressure are important. A high school diploma is generally required, though applicants with a degree in a marketing-related field may be preferred by employers.
Telesales Team Leader Tasks
  • Identify opportunities for improving processes and increasing sales.
  • Motivate sales agents to reach team sales objectives, providing training as necessary.
  • Manage and monitor the performance of a team of telesales agents.
  • Receive and forward feedback on sales agent performance.

Key Stats


20 %
80 %
Data Not Available
Rs 347,586
Less than 1 year
1-4 years
5-9 years
10-19 years
Rs 398,077

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