A supply chain manager oversees and coordinates key parts of the franchise supply chain. The three main job responsibilities of a supply chain manager include promoting teamwork between the sales team and customer service team, developing and maintaining policies on general logistics and procedures, and maintaining overall inventory based on demand. A supply chain manager is in direct communication with suppliers and should be able to analyze cost effectiveness of current contracts. They must provide leadership and guidance to a team of store managers within the supply chain.
Days can have irregular hours, and the job often requires frequent travel to various stores in the supply chain. Work is generally indoors.
Minimum qualifications typically include a four-year degree or higher in a related field such as business administration, logistics, or sales, as well as several years of work experience in business and/or customer service. Supply chain managers must be intimately familiar with the each region they handle. Since this job is heavily dependent on being able to develop interpersonal relationships, strong social skills are a must; a supply chain manager must have both good verbal and written communication skills. Having strong coaching skills is also very helpful for motivating regional and store managers.
Supply Chain Manager Tasks
- Optimize inventory and supply chain activities and documentation for productivity.
- Select, evaluate, and foster collaborative relationships with suppliers.
- Design, implement, and refine production system from materials to product shipment.
- Review employee schedules, tasks, and performance for productivity.