Customer Service Representative (CSR) Salary

Updated: 29 May 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	RM 0	RM 21K	RM 42K	RM 63K
Salary	RM 15,775 - RM 60,200
Bonus	RM 489.36 - RM 12,766
Profit Sharing	n/a	Not enough data
Commission	n/a	Not enough data
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	RM 15,623 - RM 60,071
Country: Malaysia \| Currency: MYR \| Updated: 29 May 2012 \| Individuals Reporting: 75

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Job Listings for Customer Service Representative (CSR) Jobs

Posted	Job Title	Company	Job Location
Dec 21	Customer Service Representative (CSR	AS - GBSS	Petaling Jaya
	professional service.  Responsible for internal coordination, i.e. Customer Service Support teams... Minimum of 2 years customer service experience or... Indeed

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Companies and Industries for Customer Service Representative (CSR) Salaries

Popular Industries

Salary Range


Banking	RM 21,121 - RM 31,820
Shipping / Transportation / Warehousing / Logistics / Distribution	RM 20,243 - RM 32,951
Call Center	RM 28,187 - RM 161,897
Information Technology (IT) Services	Not enough data
Customer Service Solutions / CRM	Not enough data

Popular Employers

Salary Range

There is not enough data available to display this chart.

Key Statistics for Customer Service Representative (CSR) Salaries and Jobs

Gender

	Female 73%			Male 27%
Salary:	RM 23,165 - RM 40,288			RM 18,923 - RM 34,196

Years of Experience

Less than 1 year

1-4 years

57%

5-9 years

24%

10-19 years

11%

Top Degrees

Salary Range


Bachelor's Degree	RM 18,469 - RM 30,521

Most Common Health Benefits

	Medical: 83%		Dental: 33%
	Vision: 8%		None: 13%

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Highest Salaries By City

Top Cities by Popularity

Highest Salaries By City

1. Kuala Lumpur

2. Johor Bahru

Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Customer Service Representatives (CSR)

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Insurance Underwriters

Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

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Customer Service Representative (CSR) Salary

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