Customer Service Representative (CSR) Salary

A Customer Service Representative (CSR) earns an average salary of PHP 210,885 per year. Most people move on to other jobs if they have more than 10 years' experience in this career. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay.

PHP 141,432 - PHP 305,839

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PHP 50.34 - PHP 154.56

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 110KPHP 220KPHP 330K
Salary
PHP 141,432 - PHP 305,839  
   
Bonus
PHP 1,003 - PHP 58,312  
Profit Sharing
PHP 989 - PHP 85,000  
Commission
PHP 2,936 - PHP 60,820  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 140,984 - PHP 326,335  
Country: Philippines | Currency: PHP | Updated: 18 Jul 2015 | Individuals Reporting: 1,000
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 70PHP 140PHP 210
Hourly Rate
PHP 50.34 - PHP 154.56  
   
Overtime
PHP 15.32 - PHP 206.32  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 140KPHP 280KPHP 420K
Bonus
PHP 1,003 - PHP 58,312  
   
Commission
PHP 2,936 - PHP 60,820  
Profit Sharing
PHP 989 - PHP 85,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 140,984 - PHP 326,335  
Country: United States | Currency: PHP | Updated: 18 Jul 2015 | Individuals Reporting: 96
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Popular Skills for Customer Service Representative (CSR)

Pay Difference by Location

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Ortigas:
"The Local Process Expert."
Pros: Being able to learn how to use SAP ERP, SAP BW, and SAP CRM. Having a very friendly work culture. Funny colleagues.
Cons: Too much office politics.

Customer Service Representative (CSR) in Quezon City:
"CSR Interview."
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.

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Experience Affects Customer Service Representative (CSR) Salaries


Experienced
up arrow 24%

National Average
PHP 212,000


Skills That Affect Customer Service Representative (CSR) Salaries

up arrow 10%

Customer Service
up arrow 2%

English Language
up arrow 1%

National Average
PHP 212,000

Billing
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 84 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
14%
1-4 years
65%
5-9 years
19%
10-19 years
2%
20 years or more
0%

Common Health Benefits

medical benefits Medical: 91% dental benefits Dental: 55%
vision benefits Vision: 30% employee benefits None: 9%
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