What is it like working as a Customer Service Representative (CSR) at iQor?
Customer Service Representative (CSR) in Davao City:
"Loving my job."
Pros: I enjoy the sincere appreciation I receive from not only my boss, but also the people I work with. A heartfelt “thanks” goes a long way to improving my attitude and productivity.
I like that the company I work for is not too paternalistic. Schedule adjustments are never a big deal.My company also pays for outside training, without many stipulations. So, I can enhance my skills as I see fit and have time. I guess they trust that employees generally want to succeed and if they feel they need some training, they probably do.
Little things go a long way, such as company lunches, recognizing birthdays and actual achievements.
Cons: "I didn't have enough challenges. After a while, all the projects became repetitive. I thrive on challenge."
What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Ortigas:
"The Local Process Expert."
Pros: Being able to learn how to use SAP ERP, SAP BW, and SAP CRM. Having a very friendly work culture. Funny colleagues.
Cons: Too much office politics.
Customer Service Representative (CSR) in Quezon City:
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.