A Customer Service Representative (CSR) earns an average salary of PHP 224,048 per year. People in this job generally don't have more than 10 years' experience. A skill in bill collections is associated with high pay for this job. Experience has a moderate effect on income for this job.

PHP 137,956 - PHP 335,342
(Median)
PHP 140K
PHP 220K
PHP 340K
MEDIAN: PHP 224,047
10%
50%
90%

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PHP 53.72 - PHP 419.55
(Median)
PHP 54
PHP 89
PHP 420
MEDIAN: PHP 89.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 120KPHP 240KPHP 360K
Salary
PHP 137,956 - PHP 335,342  
   
Bonus
PHP 1,939 - PHP 59,495  
Profit Sharing
PHP 1,004 - PHP 36,000  
Commission
PHP 795 - PHP 83,073  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 134,619 - PHP 352,097  
Country: Philippines | Currency: PHP | Updated: 27 Oct 2016 | Individuals Reporting: 1,500
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 140PHP 280PHP 420
Hourly Rate
PHP 53.72 - PHP 419.55  
   
Hourly Tips
PHP 25.00  
Overtime
PHP 36.06 - PHP 207.02  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 280KPHP 560KPHP 840K
Bonus
PHP 1,939 - PHP 59,495  
   
Commission
PHP 795 - PHP 83,073  
Profit Sharing
PHP 1,004 - PHP 36,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 134,619 - PHP 352,097  
Country: United States | Currency: PHP | Updated: 27 Oct 2016 | Individuals Reporting: 111
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay Difference by Location

National Average: PHP 227,297

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Manila:
"Work flexibility, office conditions, stress level, perks, th."
Pros: Work flexibility, office conditions, stress level, perks, the management.
Cons: Work flexibility, office conditions, stress level, perks, the management.

Customer Service Representative (CSR) in Ortigas:
"The Local Process Expert."
Pros: Being able to learn how to use SAP ERP, SAP BW, and SAP CRM. Having a very friendly work culture. Funny colleagues.
Cons: Too much office politics.

Customer Service Representative (CSR) in Quezon City:
"CSR Interview."
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries



National Average
PHP 227,000


Skills That Affect Customer Service Representative (CSR) Salaries

bill collections
up arrow 21%

Billing
up arrow 6%

up arrow 5%

Oral / Verbal Communication
up arrow 4%

English Language
up arrow 3%

Customer Service
up arrow 2%

Typing
up arrow 1%

Microsoft Office
up arrow 1%

National Average
PHP 227,000

Computer literate
up arrow 1%

Technical Services
up arrow 7%

Customer Relations
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
15%
1-4 years
59%
5-9 years
22%
10-19 years
4%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 58%
medical benefits
Vision: 29%
dental benefits
None: 8%
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