A Customer Service Representative (CSR) earns an average salary of PHP 225,181 per year. The highest paying skills associated with this job are bill collections and Billing. People in this job generally don't have more than 10 years' experience.

PHP 138,990 - PHP 345,470
PHP 140K
PHP 230K
PHP 350K
MEDIAN: PHP 225,181
10%
50%
90%

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PHP 51.15 - PHP 405.04
PHP 51
PHP 89
PHP 410
MEDIAN: PHP 89.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 120KPHP 240KPHP 360K
Salary
PHP 138,990 - PHP 345,470  
   
Bonus
PHP 1,960 - PHP 67,405  
Profit Sharing
PHP 999 - PHP 35,508  
Commission
PHP 811 - PHP 82,495  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 135,434 - PHP 356,378  
Country: Philippines | Currency: PHP | Updated: 18 Jan 2017 | Individuals Reporting: 1,515
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 140PHP 280PHP 420
Hourly Rate
PHP 51.15 - PHP 405.04  
   
Hourly Tips
PHP 25.00  
Overtime
PHP 38.94 - PHP 256.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
PHP 0PHP 280KPHP 560KPHP 840K
Bonus
PHP 1,960 - PHP 67,405  
   
Commission
PHP 811 - PHP 82,495  
Profit Sharing
PHP 999 - PHP 35,508  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 135,434 - PHP 356,378  
Country: United States | Currency: PHP | Updated: 18 Jan 2017 | Individuals Reporting: 111

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay Difference by Location

National Average: PHP 228,558

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Manila:
"Work flexibility, office conditions, stress level, perks, th."
Pros: Work flexibility, office conditions, stress level, perks, the management.
Cons: Work flexibility, office conditions, stress level, perks, the management.

Customer Service Representative (CSR) in Ortigas:
"The Local Process Expert."
Pros: Being able to learn how to use SAP ERP, SAP BW, and SAP CRM. Having a very friendly work culture. Funny colleagues.
Cons: Too much office politics.

Customer Service Representative (CSR) in Quezon City:
"CSR Interview."
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
15%
1-4 years
59%
5-9 years
21%
10-19 years
4%
20 years or more
0%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries



National Average
PHP 229,000


Skills That Affect Customer Service Representative (CSR) Salaries

bill collections
up arrow 21%

Billing
up arrow 19%

up arrow 5%




up arrow 1%

Microsoft Office
up arrow 1%

National Average
PHP 229,000

Computer literate
up arrow 2%

Customer Service Metrics
up arrow 4%

Technical Services
up arrow 13%

Customer Relations
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
15%
1-4 years
59%
5-9 years
21%
10-19 years
4%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 59%
vision benefits
Vision: 31%
dental benefits
None: 7%
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