A Customer Service Representative (CSR) earns an average salary of PHP 226,544 per year. The highest paying skills associated with this job are bill collections and Billing. People in this job generally don't have more than 10 years' experience.

PHP 141,149 - PHP 353,962
PHP 140K
PHP 230K
PHP 350K
MEDIAN: PHP 231,593
10%
50%
90%
PHP 51.06 - PHP 264.25
PHP 51
PHP 93
PHP 260
MEDIAN: PHP 93.17
10%
50%
90%
PHP 0PHP 363K
Salary PHP 141,149 - PHP 353,962
Bonus PHP 1,944 - PHP 67,467
Profit Sharing PHP 995 - PHP 30,639
Commission PHP 776 - PHP 87,063
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 140,570 - PHP 363,106
  • Country: Philippines
  • Currency: PHP
  • Updated: 24 Jul 2017
  • Individuals Reporting: 1,566
Hourly Data PHP 0PHP 304
Hourly Rate PHP 51.06 - PHP 264.25
Hourly Tips PHP 23.61
Overtime PHP 40.07 - PHP 304.93
Annual Data PHP 0PHP 363K
Bonus PHP 1,944 - PHP 67,467
Commission PHP 776 - PHP 87,063
Profit Sharing PHP 995 - PHP 30,639
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
PHP 140,570 - PHP 363,106
  • Country: United States
  • Currency: PHP
  • Updated: 24 Jul 2017
  • Individuals Reporting: 122

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United States (change)

Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay Difference by Location

National Average: PHP 232,776

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Cebu City:
Pros: Fun environment.
Cons: Confusing breakdown of how we get paid.

Customer Service Representative (CSR) in Manila:
"Work flexibility, office conditions, stress level, perks, th."
Pros: Work flexibility, office conditions, stress level, perks, the management.
Cons: Work flexibility, office conditions, stress level, perks, the management.

Customer Service Representative (CSR) in Ortigas:
"The Local Process Expert."
Pros: Being able to learn how to use SAP ERP, SAP BW, and SAP CRM. Having a very friendly work culture. Funny colleagues.
Cons: Too much office politics.

Customer Service Representative (CSR) in Quezon City:
"CSR Interview."
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
62 %
Male
38 %
Less than 1 year
15%
1-4 years
56%
5-9 years
24%
10-19 years
5%
20 years or more
0%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲35%

▲24%

National Average
PHP 233,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

bill collections
▲19%

Billing
▲17%

▲3%




National Average
PHP 233,000

Microsoft Office
▼1%

▼4%

Computer literate
▼4%

Technical Services
▼5%

Customer Service Metrics
▼12%

Customer Relations
▼23%

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
15%
1-4 years
56%
5-9 years
24%
10-19 years
5%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 61%
vision benefits
Vision: 31%
no benefits
None: 8%
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