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Greater than 2 years leadership experience as a team leader and/ or call center operations manager in a multinational call center.... - Indeed
Leads the day-to-day operations and workflow of the department. In collaboration with Managers and Associate Directors, develops department goals and budget.... - Indeed
Manage a team of first line supervisors (coaches) who, in turn, have direct supervision of day-to-day operations for a team of associates performing customer... - Indeed
1 Conduct audits to ensure KPI/goals set by the client are met 2 Supervise a group consisting of 4 to 10 Coaches 3 Manage client driven metrics (AHT,ACW,QOS - Indeed
Manager, Media and Advertising Operations. This is currently daytime work, but preference will be given to candidates who are willing and able to work night... - Indeed
"Management of client and corporate goals, including: Operational Metrics, Profitability/Productivity, Quality, Client Satisfaction, Customer Satisfaction - Indeed
Company Overview Named the 2013 "Fastest Growing BPO Company" in the Philippines by ICT International, The Results Companies is a successful Customer - Indeed
Assist in managing first line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries... - Indeed
Responsible for the successful operation of a customer contact management site. Manages both human and material resources.... - Indeed
Oversees and manages the operation of condominium. Ensure the proper coordination and effective functioning of the different departments involved in condominium... - Indeed
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