An assistant manager in charge of quality control must support management’s protocols, decisions, and plans, within that company’s corporate structure, atmosphere, and culture. At the same time, they must discover disparities in the production system, issues with organizational structure, and breaches in quality in production of the company’s products. These assistant managers supervise the procedures and processes of production as conducted by hourly or union employees - the people who are accomplishing the discrete and individualized work tasks of their organization.
Often, initial work hours for assistant managers of quality control match those worked by upper-level management; these assistant managers generally begin working alongside their upper-management supervisors to receive training and observation in their management task. After training, assistant managers might work a second- or third-shift position, with supervising management may work only during regular business hours.
Depending on the field in which they work, assistant managers for quality control must have expertise in the processes and materials produced. To some degree, they must be subject matter experts in their field, with skills they might gain by formal education—for example, a bachelor's degree in engineering or a certification in hospitality management, depending on the position. However, the needed expertise might also be gained through previous experience as an hourly wage earner (who has been promoted to assistant manager of quality control).
Assistant Manager, Quality Control Tasks
- Schedule and coordinate preparations for product inspections and testing.
- Work to resolve noncompliance issues with materials or final products.
- Oversee inspections and testing of products and materials, and produce reports on the results.
- Train, supervise, and evaluate quality control team members.