Information system, or IS, managers, are the head of the information technology (IT) department and must be able to manage a team to ensure that they are functional and productive. They ensure program applications or modifications to those applications run smoothly.
IS managers are responsible for developing team-level strategic plans and product maps. They must evaluate, select, implement, and manage network and desktop technologies. They need a strong knowledge of information security, antivirus protection, encryption, mobile device management, and network management. It is important to have a strong knowledge of how workstations and databases work and how to troubleshoot them for optimal performance.
Some companies may require travel for IS managers. The position may require work on weekends, holidays, and nights. They may also be on-call if any problems with IT systems arise. Most IS manager work is done indoors; however, some troubleshooting may be done outdoors as well.
Information systems managers must have a bachelor’s degree in a technical discipline; a master’s degree may be preferred. Many companies prefer experience in direct supervision of systems engineering and may substitute experience for a degree in a related field. It is important for an IS manager to possess strong critical thinking skills, as well as strong verbal and written communication skills. They also must be able to handle challenging situations and troubleshoot and resolve any problems.
Information Systems (IS) Manager Tasks
- implementation, deployment and operation of information systems and techonology solutions for business needs.
- Plan, direct and coordinate daily activities of a department/group/team.
- Hire, review, and fire non-management employees.
- Plan, direct, and coordinate the development.