Flight Attendants work to ensure the safety and comfort of passengers. Common workplace duties include serving meals, instructing passengers during emergencies, loading luggage into the proper overhead compartments for the convenience of the passengers, and assisting passengers, especially the handicapped. Flight attendants also explain all safety equipment to the passengers before takeoff to ensure the safest possible conditions in the event of an emergency. In addition, flight attendants must constantly check for FAA compliance in regard to both the aircraft and the passengers. Flight Attendants usually must have a high school degree of GED and speak fluent English, though not necessarily as their first language. Flight attendants can expect long periods of standing and walking, extended periods of travel, lifting of light loads of up to 35 pounds, and pushing of carts up to 200 lbs. Since most work is completed during air travel, flight attendants must be of a proper height to work in an aircraft and be accustomed to working indoors. Flight attendants also must be 21 years of age or older, have passports, and be allowed to travel to most countries worldwide. In addition, flight attendants must be open-minded and willing to work with people of all ethnic and racial backgrounds.
Schedules are irregular and often include weekends and holidays. Flight Attendants also must be prepared to assist both entry and exiting of the airplane in all weather (snow, rain, etc.). In order to keep a positive image, flight attendants must look professional and have no visible tattoos or piercings. Flight attendants work under in-flight supervisors, in-flight base managers, and both the pilot and copilot.
Flight Attendant Tasks
- Serve and/or sell meals, beverages and in-flight entertainment.
- Provide safety overviews to all passengers, particularly the exit rows.
- Make announcements, answer questions, and resolve emergent problems.
- Greet fliers, accept tickets, assist with luggage, and direct passengers to their seats.
- Keep the passenger area hygienic and in keeping with appearance standards.