A human resources (HR) supervisor holds a management-level supervisory position associated with an organization’s employees. The HR supervisor ensures that company standards - as well as local and federal regulations - are followed in all hiring processes. They establish and maintain a company’s employee relations and regulations systems, as well as help ensure that managers and their reports are aware of these systems and following them. These supervisors also help mediate employee disputes, ensure proper bookkeeping of employee documentation and records, help ensure employees are aware of available benefits, and facilitate the processing of benefit requests.
An HR supervisor must be knowledgeable of all relevant hiring and employment regulations; for larger companies with multiple locations, this can mean different laws across multiple jurisdictions. As part of the bookkeeping duties, the supervisor ensures that his or her department is following documentation and verification rules on forms filed by employees, such as tax forms and legal presence papers. The HR supervisor also works closely with upper-level management to ensure their vision of management and employee behavior is followed throughout the organization; they must establish and maintain means of communication (employee manuals, newsletters, and emails, for example) to facilitate this. Disputes between personnel at a company may be referred to the HR person for mediation as well.
A large role for the HR supervisor is building understanding of employee benefits packages (such as healthcare and vacations). Normally, the HR department is also the first point of contact for benefits questions, and the department also is in charge of submitting benefit forms such as insurance enrollments. The HR supervisor ensures this is done in a timely manner according to company standards.
The education requirements for this position generally includes a bachelor's degree in a business-related field with an emphasis on human relations or personnel management. Because of the supervisory nature of this position, many companies may require postgraduate education and extensive experience in the HR field. Individuals with this job normally work in an office environment, must be good communicators, fluent with basic computer functions, and well organized.
Human Resources (HR) Supervisor Tasks
- Assist in implementing and administering HR policies and procedures in accordance with the organization’s overall goals and are in compliance with professional standards, state and federal regulatory requirements and laws.
- Assist in hiring, training and reviewing performance of HR staff.
- Advise and coach managers on HR policies and programs including employee relations issues.
- Supervise HR team in supporting the day to day operations of the human resources department.