Office administrators ensure that their office is running smoothly. Each day presents unforeseen challenges to overcome. Smaller offices will have less to address, while a large office may have many accounts that require attention each day. Regardless of the size of a given office, office administrators work to address and resolve any problems that arise quickly and efficiently.
The typical responsibilities that come with this title are many: Interviewing and hiring office support who will function well together requires relying on references, intuition and practice. This aspect of the job is ongoing; staff members will come and go, and experience will lighten the weight of these decisions.
Office administrators delegate work loads, assign clients, handle grievances, maintain office product inventory and report to their superiors regarding decisions. Keeping the office environment free of gossip, petty problems and negativity are a priority. Office administrators also discipline subordinates who are not meeting the job expectations. Self confidence and the ability to delegate key responsibilities to the staff is critical for a productive office team. Office administrators generally tend to have a good deal of office experience and usually an associate's or bachelor's degree. Most employers provide on-the-job training as well so that the office manager understands and is able to handle the needs of the whole office.
Office Administrator Tasks
- Coordinate space and office organization; purchase and manage supplies and equipment.
- Coordinate office and/or departmental operations.
- Review, track and prepare budgets; maintain records and databases.
- Greet visitors and callers, route and resolve information requests.
- Supervise support clerical staff.