The test manager's role involves all phases of the testing cycle, starting with researching and designing test criteria to ensure that they meet the needs and goals of the company. When creating new test criteria, the test manager considers the nature of the test being created, what the test is designed to show, how to accurately measure results and how to effectively train others to perform the test in a correct manner. Once a new test has been implemented, the test manager is responsible for supervising and training lab workers to correctly perform the test and accurately record the results. The test manager evaluates testing procedures and, when a problem is found, researches the best way to correct the problem and reports the findings to other engineering staff and management. The work environment is largely indoors, working in a lab facility of a company or government agency. This type of position is most common in engineering fields, such as manufacturing. The minimum educational requirements of a test manager are a bachelor's degree in an engineering field, along with work experience. Educational requirements vary based on the career level and field, and some positions may require a master's degree and/or more work experience. The hours a test manager works vary based on the particular industry, but in general, test managers can expect to work consistent and regular hours based on operating hours of the facility they serve. Due to the nature of the work that a test managers do, it would not be expected that they would have to work off-shift or emergency hours on a regular basis.
Test Manager Tasks
- Report problems with products to management and designate them for repairs or redesign.
- Supervise staff testing products and ensure internal procedures are followed correctly and results properly recorded.
- Monitor tests to make sure products or computer programs function properly and meet regulatory standards.
- Work with engineers, clients, and senior management to develop testing methods and procedures.