The average pay for a Customer Service Advisor is £16,688 per year. Most people with this job move on to other positions after 20 years in this field. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

£13,093 - £21,143
£13K
£17K
£21K
MEDIAN: £16,943
10%
50%
90%
£5.91 - £9.28
£5
£7
£9
MEDIAN: £7.41
10%
50%
90%
£0£21K
Salary £13,093 - £21,143
Bonus £304.10 - £2,488
Profit Sharing £800
Commission £325.00 - £3,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,880 - £21,151
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 24 Jul 2017
  • Individuals Reporting: 594
Hourly Data £0£15
Hourly Rate £5.91 - £9.28
Overtime £6.01 - £15.53
Annual Data £0£21K
Bonus £304.10 - £2,488
Commission £325.00 - £3,300
Profit Sharing £800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,880 - £21,151
  • Country: United States
  • Currency: GBP
  • Updated: 24 Jul 2017
  • Individuals Reporting: 282

Find Out Exactly What You Should Be Paid

United States (change)

Common Career Paths for Customer Service Advisor


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Customer Service Advisor Job Listings

Popular Employer Salaries for Customer Service Advisor

Popular Skills for Customer Service Advisor

Pay by Experience Level for Customer Service Advisor

Pay by Experience for a Customer Service Advisor has a positive trend. An entry-level Customer Service Advisor with less than 5 years of experience can expect to earn an average total compensation of ₤16,000 based on 672 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Advisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤17,000 based on 199 salaries. An experienced Customer Service Advisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤17,000 based on 121 salaries. A Customer Service Advisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤18,000 based on 41 salaries.

Pay Difference by Location

National Average: £16,550

Larger city markers indicate a job is popular in that location.

Customer Service Advisor Reviews

Q: What is it like working as a Customer Service Advisor?

Customer Service Advisor in London:
"Customer Care."
Pros: Relaxed atmosphere, team spirit and the future of the company in your own hands.
Cons: A lack of real structure and rules.

Customer Service Advisor in Chesterfield:
"Office conditions."
Pros: Enjoyable, varied and challenging.
Cons: Can be stressful.

Customer Service Advisor in London:
Pros: HELPING A CUSTOMER TO FIND A SOLUTION TO HIS PROBLEM.
Cons: GETTING INSULT FROM THE CUSTOMER.

Customer Service Advisor in Manchester:
Pros: I enjoy the aspect of talking to different people everyday.
Cons: It can be very stressful.

Customer Service Advisor in Leeds:
"Head Office."
Pros: Good company with a lot of opportunites.
Cons: Some of the promised opportunites don't always come to fruition.

Customer Service Advisor in Southport:
Pros: Satisfying customers.
Cons: Not having proper training, not getting any rewards.

Customer Service Advisor in Chesterfield:
"Interesting"
Pros: Dealing with customers. Liasing with insurers. Compensating customers who deserve it. Being able to put a situation right if our company has done wrong.
Cons: No feedback from manager. Manager doesn't want us to pass difficult customers to him. Angry disrespectful customers who shout at you when you are trying to assist them. Being undermined. Working in a small office with no windows to the outside or appropriate lighting and air con.

Related Job Salaries

Key Stats for Customer Service Advisor

Gender

Female
54 %
Male
46 %
Less than 1 year
11%
1-4 years
54%
5-9 years
17%
10-19 years
12%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Advisor Salaries

▲6%

▲5%

▲3%

National Average
₤17,000

▼3%

Skills That Affect Customer Service Advisor Salaries

Customer Relationship Management (CRM)
▲9%

Banking
▲7%

Insurance
▲5%



National Average
₤17,000


▼3%

Customer Relations
▼3%

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
11%
1-4 years
54%
5-9 years
17%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 17%
dental benefits
Dental: 6%
vision benefits
Vision: 19%
no benefits
None: 69%
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