Customer Service Agent Salary

The average salary for a Customer Service Agent is £16,258 per year. Experience does not have a big impact on this job’s pay. Most people move on to other jobs if they have more than 20 years' experience in this career.

£12,273 - £22,149
(Median)
£12K
£16K
£22K
MEDIAN: £16,258
10%
50%
90%

Add this chart to your site: 640px    300px

£6.24 - £8.40
(Median)
£6
£7
£8
MEDIAN: £7.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£8K£16K£24K
Salary
£12,273 - £22,149  
   
Bonus
£0.00 - £2,451  
Commission
£120.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,646 - £21,932  
Country: United Kingdom | Currency: GBP | Updated: 19 Sep 2015 | Individuals Reporting: 197
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£5£10£15
Hourly Rate
£6.24 - £8.40  
   
Overtime
£6.29 - £14.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£10K£20K£30K
Bonus
£0.00 - £2,451  
   
Commission
£120.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,646 - £21,932  
Country: United States | Currency: GBP | Updated: 19 Sep 2015 | Individuals Reporting: 56
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Common Career Paths for Customer Service Agent


Add this chart to your site:   640px 640px    300px 300px

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay Difference by Location

National Average: £16,321

Larger city markers indicate a job is popular in that location.

Customer Service Agent Reviews

What is it like working as a Customer Service Agent?

Customer Service Agent in Bangor:
"It could be better."
Pros: It has full-time hours, and is consistent.
Cons: The pressure you are put under to hit targets.

Customer Service Agent in Grantham:
"Relentless work. Constantly asked to do more for the same pa"
Pros: Helping people and making a difference to people's lives.
Cons: Uncaring, exploitative company. Wants everything for very little. Punishes staff for being ill (using the Bradford Score). For profit organisation making money from the NHS.

Customer Service Agent in Belfast:
"Definitely not a 9-5 job."
Pros: The variety of contacts.
Cons: The commute, shift work, low pay.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Customer Service Agent Salaries

Experienced
up arrow 4%

Mid-Career
up arrow 2%

National Average
₤16,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
8%
1-4 years
57%
5-9 years
21%
10-19 years
13%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 15%
dental benefits
Dental: 5%
medical benefits
Vision: 20%
dental benefits
None: 67%
ADVERTISEMENT