Customer Service Assistant Salary (United Kingdom)

A Customer Service Assistant earns an average wage of £6.81 per hour. A skill in Sales is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 10 years in this field.
Customer Service Assistant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£10,176 - £20,153
(Median)
10K
12K
15K
17K
20K
MEDIAN: £14,990
10%
25%
50%
75%
90%
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Customer Service Assistant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£5.99 - £7.74
(Median)
6
MEDIAN: £6.00
10%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£7K£14K£21K
Salary
£10,176 - £20,153  
   
Bonus
£0.00 - £1,005  
Profit Sharing
£98.26 - £1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,118 - £17,983  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 647
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£5£10£15
Hourly Rate
£5.99 - £7.74  
   
Hourly Tips
£0.06 - £0.28  
Overtime
£5.89 - £10.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£10K£20K£30K
Bonus
£0.00 - £1,005  
   
Profit Sharing
£98.26 - £1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,118 - £17,983  
PayScale
Country: United States | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 647
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Location:
United States (change)
Years in Field/Career:

Common Career Paths for Customer Service Assistant

Customer Service Assistant Job Listings

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Popular Employer Salaries for Customer Service Assistant

Pay by Experience Level for Customer Service Assistant

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

London
up arrow 9%
Birmingham
up arrow 6%
Edinburgh
up arrow 4%
Oxford
up arrow 3%
Norwich
up arrow 2%
Reading
0%
Glasgow
0%
Plymouth
0%
National Average
₤15,000
Bristol
up arrow 1%
Milton Keynes
up arrow 3%
Manchester
up arrow 6%
Leeds
up arrow 6%
Liverpool
up arrow 8%
Nottingham
up arrow 11%
Leicester
up arrow 14%
Larger circles over a city indicate a job is popular in that location.

Customer Service Assistant Reviews

What is it like working as a Customer Service Assistant?
Customer Service Assistant in London:
Pros: Good shop team, mostly friendly people, meet new people
Cons: Difficult customers, lack of security

Related Job Salaries

Experience Affects Customer Service Assistant Salaries

Late-Career
up arrow 12%
Mid-Career
up arrow 5%
Experienced
up arrow 4%
National Average
₤15,000

Skills That Affect Customer Service Assistant Salaries

Sales
up arrow 10%
Oral / Verbal Communication
up arrow 6%
Cash Handling
up arrow 2%
Customer Service
up arrow 1%
National Average
₤15,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 91 votes.

Gender

Female
54%
female alumni
 
Male
46%
male alumni

Years of Experience

Less than 1 year
18%
1-4 years
60%
5-9 years
13%
10-19 years
6%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 11% dental benefits Dental: 5%
vision benefits Vision: 10% employee benefits None: 82%
Find Out Exactly What You Should Be Paid
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