The average wage for a Customer Service Assistant is £7.19 per hour. Pay for this job does not change much between less experienced and more experienced workers. Most people with this job move on to other positions after 10 years in this career.

£7,386 - £21,025
£7K
£14K
£21K
MEDIAN: £13,831
10%
50%
90%

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£6.08 - £7.97
£6
£7
£8
MEDIAN: £7.19
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£8K£16K£24K
Salary
£7,386 - £21,025  
   
Bonus
£62.86 - £1,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£11,614 - £17,386  
Country: United Kingdom | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 228
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£5£10£15
Hourly Rate
£6.08 - £7.97  
   
Hourly Tips
£0.20  
Overtime
£6.04 - £11.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£10K£20K£30K
Bonus
£62.86 - £1,949  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£11,614 - £17,386  
Country: United States | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 1,040

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Common Career Paths for Customer Service Assistant


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Assistant

Popular Skills for Customer Service Assistant

Pay by Experience Level for Customer Service Assistant

Pay by Experience for a Customer Service Assistant has a neutral trend. An entry-level Customer Service Assistant with less than 5 years of experience can expect to earn an average total compensation of $15,000 based on 1,082 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $15,000 based on 182 salaries. An experienced Customer Service Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $15,000 based on 84 salaries. A Customer Service Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $15,000 based on 21 salaries.

Pay Difference by Location

National Average: £14,977

Larger city markers indicate a job is popular in that location.

Customer Service Assistant Reviews

Q: What is it like working as a Customer Service Assistant?

Customer Service Assistant in Gloucester:
"Good Fun."
Pros: All the staff are full of banter and ready to help anyone, whether it is a colleague or a customer.
Cons: Can be very stressful work during the christmas period.

Customer Service Assistant in London:
"The job Is Less Stress But It's Good."
Pros: Meet new customers and also interact with them while working.
Cons: Can get rude customers sometime.

Customer Service Assistant in London:
Pros: Good shop team, mostly friendly people, meet new people
Cons: Difficult customers, lack of security

Related Job Salaries

Key Stats for Customer Service Assistant

Gender

Female
54 %
Male
46 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
23%
1-4 years
58%
5-9 years
12%
10-19 years
6%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Assistant Salaries

▲3%

▲2%

▲1%

▼0%

National Average
₤15,000

Skills That Affect Customer Service Assistant Salaries

Sales
▲7%


Administration
▲3%

Food Preparation
▲3%

Cleaning
▲2%



Retail
▲1%

National Average
₤15,000

Organizing
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
23%
1-4 years
58%
5-9 years
12%
10-19 years
6%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 10%
dental benefits
Dental: 4%
vision benefits
Vision: 8%
no benefits
None: 84%