A Customer Service Manager earns an average salary of £27,684 per year. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Budget Management, Performance Management, and Operations Management.

£18,994 - £41,549
£19K
£28K
£42K
MEDIAN: £27,684
10%
50%
90%

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£6.71 - £12.72
£6
£8
£13
MEDIAN: £8.54
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£15K£30K£45K
Salary
£18,994 - £41,549  
   
Bonus
£20.00 - £5,193  
Profit Sharing
£0.00 - £6,137  
Commission
£0.00 - £4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,954 - £43,534  
Country: United Kingdom | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 552
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£8£16£24
Hourly Rate
£6.71 - £12.72  
   
Hourly Tips
£0.11  
Overtime
£8.29 - £20.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£16K£32K£48K
Bonus
£20.00 - £5,193  
   
Commission
£0.00 - £4,932  
Profit Sharing
£0.00 - £6,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,954 - £43,534  
Country: United States | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 50
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: £27,521

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
Less than 1 year
1%
1-4 years
36%
5-9 years
24%
10-19 years
28%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲23%

▲12%

▲6%

National Average
₤28,000

▼6%

Skills That Affect Customer Service Manager Salaries

Budget Management
▲23%

Performance Management
▲18%

Operations Management
▲11%




Customer Relationship Management (CRM)
▼0%

Microsoft Office
▼0%

Windows NT / 2000 / XP Networking
▼0%

National Average
₤28,000



Microsoft Excel
▼4%

Organizing
▼24%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
24%
10-19 years
28%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 30%
dental benefits
Dental: 9%
vision benefits
Vision: 19%
dental benefits
None: 60%
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