A Customer Service Manager earns an average salary of £27,391 per year. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this career.
Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£18,232 - £41,220
(Median)
18K
22K
27K
34K
41K
MEDIAN: £27,391
10%
25%
50%
75%
90%
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Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£6.44 - £12.89
(Median)
6
7
8
11
13
MEDIAN: £8.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£15K£30K£45K
Salary
£18,232 - £41,220  
   
Bonus
£0.00 - £6,017  
Profit Sharing
£1.94 - £5,045  
Commission
£0.00 - £19,574  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,300 - £44,467  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 24 Apr 2014 | Individuals Reporting: 933
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£8£16£24
Hourly Rate
£6.44 - £12.89  
   
Overtime
£0.00 - £20.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£16K£32K£48K
Bonus
£0.00 - £6,017  
   
Commission
£0.00 - £19,574  
Profit Sharing
£1.94 - £5,045  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,300 - £44,467  
PayScale
Country: United States | Currency: GBP | Updated: 24 Apr 2014 | Individuals Reporting: 933
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Customer Service Manager Job Listings

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Popular Skills for Customer Service Manager
Pay by Experience Level for Customer Service Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Swindon
up arrow 39%
up arrow 13%
Birmingham
up arrow 9%
Leeds
up arrow 6%
Cardiff
up arrow 4%
Guildford
up arrow 4%
Glasgow
up arrow 2%
Edinburgh
0%
National Average
₤28,000
Bristol
up arrow 1%
Milton Keynes
up arrow 7%
Nottingham
up arrow 14%
Sheffield
up arrow 23%
Chester
up arrow 27%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Customer Service Manager Salaries

National Average
₤28,000

Skills That Affect Customer Service Manager Salaries

Customer Relationship Management (CRM)
up arrow 3%
People Management
up arrow 3%
Customer Service
up arrow 1%
Microsoft Office
0%
Windows Operating System General Use
0%
National Average
₤28,000
Microsoft Word
up arrow 1%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 131 votes.
Gender
Female
58%
female alumni
 
Male
42%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
32%
5-9 years
29%
10-19 years
26%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 42% dental benefits Dental: 12%
vision benefits Vision: 21% employee benefits None: 48%
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