Customer Service Manager Salary (United Kingdom)

A Customer Service Manager earns an average salary of £27,539 per year. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Customer Service Metrics and Project Management.
Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£18,509 - £41,099
(Median)
19K
22K
28K
34K
41K
MEDIAN: £27,538
10%
25%
50%
75%
90%
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Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£6.64 - £12.69
(Median)
6
7
9
10
13
MEDIAN: £8.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£15K£30K£45K
Salary
£18,509 - £41,099  
   
Bonus
£0.00 - £5,983  
Profit Sharing
£294.79 - £3,500  
Commission
£1,487 - £7,861  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,518 - £43,908  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 923
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£8£16£24
Hourly Rate
£6.64 - £12.69  
   
Overtime
£0.00 - £20.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£16K£32K£48K
Bonus
£0.00 - £5,983  
   
Commission
£1,487 - £7,861  
Profit Sharing
£294.79 - £3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,518 - £43,908  
PayScale
Country: United States | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 923
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United States (change)
Years in Field/Career:
Common Career Paths for Customer Service Manager

Customer Service Manager Job Listings

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Popular Skills for Customer Service Manager
Pay by Experience Level for Customer Service Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
up arrow 11%
Birmingham
up arrow 9%
Leeds
up arrow 8%
Cardiff
up arrow 7%
Guildford
up arrow 5%
Glasgow
up arrow 3%
Oxford
up arrow 1%
Bristol
0%
Milton Keynes
0%
National Average
₤28,000
Nottingham
up arrow 9%
Southampton
up arrow 16%
Leicester
up arrow 19%
Sheffield
up arrow 25%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Customer Service Manager Salaries

National Average
₤28,000

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
up arrow 33%
Project Management
up arrow 11%
People Management
up arrow 3%
Customer Service
up arrow 2%
Customer Relationship Management (CRM)
up arrow 1%
Microsoft Office
0%
Windows Operating System General Use
0%
Operations Management
0%
National Average
₤28,000
Microsoft Word
up arrow 1%
Windows NT / 2000 / XP Networking
up arrow 1%
Leadership
up arrow 2%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 151 votes.
Gender
Female
58%
female alumni
 
Male
42%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
31%
5-9 years
30%
10-19 years
27%
20 years or more
11%
Common Health Benefits
medical benefits Medical: 41% dental benefits Dental: 11%
vision benefits Vision: 21% employee benefits None: 48%
Find Out Exactly What You Should Be Paid
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Location:
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