A Customer Service Manager earns an average salary of £27,684 per year. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Budget Management, Performance Management, and Operations Management.

£19,362 - £41,574
£19K
£28K
£42K
MEDIAN: £27,879
10%
50%
90%
£6.65 - £13.06
£6
£8
£13
MEDIAN: £8.58
10%
50%
90%
£0£43K
Salary £19,362 - £41,574
Bonus £0.00 - £5,795
Profit Sharing £0.00 - £6,399
Commission £1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,300 - £43,721
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 11 Jul 2017
  • Individuals Reporting: 562
Hourly Data £0£20
Hourly Rate £6.65 - £13.06
Hourly Tips £0.11
Overtime £8.35 - £20.77
Annual Data £0£43K
Bonus £0.00 - £5,795
Commission £1,000
Profit Sharing £0.00 - £6,399
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£18,300 - £43,721
  • Country: United States
  • Currency: GBP
  • Updated: 11 Jul 2017
  • Individuals Reporting: 44

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United States (change)

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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of ₤26,000 based on 280 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤29,000 based on 216 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 193 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤34,000 based on 60 salaries.

Pay Difference by Location

National Average: £27,751

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Maidenhead:
"Stressful constant."
Pros: Varied work, intersting people,
Cons: Not having enough time to get a good end result.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
66 %
Male
34 %
Less than 1 year
1%
1-4 years
36%
5-9 years
24%
10-19 years
28%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲22%

▲11%

▲5%

National Average
₤28,000

▼7%

Skills That Affect Customer Service Manager Salaries

Budget Management
▲22%

Performance Management
▲17%

Operations Management
▲10%




Customer Relationship Management (CRM)
▼0%

Microsoft Office
▼0%

National Average
₤28,000

Windows NT / 2000 / XP Networking
▼1%



Microsoft Excel
▼5%

Organizing
▼24%

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
24%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 29%
dental benefits
Dental: 8%
vision benefits
Vision: 20%
no benefits
None: 59%
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