A Customer Service Manager earns an average salary of £27,769 per year. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Performance Management, Budget Management, and Operations Management.

£18,970 - £41,913
(Median)
£19K
£28K
£42K
MEDIAN: £27,768
10%
50%
90%

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£6.59 - £11.33
(Median)
£6
£8
£11
MEDIAN: £8.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£15K£30K£45K
Salary
£18,970 - £41,913  
   
Bonus
£252.10 - £5,061  
Profit Sharing
£0.00 - £3,400  
Commission
£0.00 - £1,216  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,782 - £44,116  
Country: United Kingdom | Currency: GBP | Updated: 28 Oct 2016 | Individuals Reporting: 593
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£13£26£39
Hourly Rate
£6.59 - £11.33  
   
Hourly Tips
£0.11  
Overtime
£8.02 - £36.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£26K£52K£78K
Bonus
£252.10 - £5,061  
   
Commission
£0.00 - £1,216  
Profit Sharing
£0.00 - £3,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,782 - £44,116  
Country: United States | Currency: GBP | Updated: 28 Oct 2016 | Individuals Reporting: 55
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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: £27,526

Larger city markers indicate a job is popular in that location.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Customer Service Manager Salaries




National Average
₤28,000


Skills That Affect Customer Service Manager Salaries

Performance Management
up arrow 28%

Budget Management
up arrow 23%

Operations Management
up arrow 11%


People Management
up arrow 4%

Customer Relationship Management (CRM)
up arrow 2%

Customer Service
0%

Microsoft Office
0%

National Average
₤28,000

Microsoft Word
up arrow 1%

Windows NT / 2000 / XP Networking
up arrow 1%

Windows Operating System General Use
up arrow 2%

Microsoft Excel
up arrow 4%

Organizing
up arrow 24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
1%
1-4 years
35%
5-9 years
25%
10-19 years
29%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 33%
dental benefits
Dental: 10%
medical benefits
Vision: 19%
dental benefits
None: 58%
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