Customer Service Representative (CSR) Salary (United Kingdom)

The average pay for a Customer Service Representative (CSR) is £16,383 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career.
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£12,693 - £22,663
(Median)
13K
16K
19K
23K
MEDIAN: £16,383
10%
50%
75%
90%
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Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£5.84 - £9.22
(Median)
5
7
8
9
MEDIAN: £7.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£8K£16K£24K
Salary
£12,693 - £22,663  
   
Bonus
£0.00 - £2,064  
Profit Sharing
£491.32 - £1,017  
Commission
£0.00 - £4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,563 - £22,828  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 5 Aug 2014 | Individuals Reporting: 777
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£7£14£21
Hourly Rate
£5.84 - £9.22  
   
Overtime
£6.10 - £20.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,064  
   
Commission
£0.00 - £4,966  
Profit Sharing
£491.32 - £1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,563 - £22,828  
PayScale
Country: United States | Currency: GBP | Updated: 5 Aug 2014 | Individuals Reporting: 777
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Common Career Paths for Customer Service Representative (CSR)

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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 16%
Brighton
up arrow 5%
Bristol
up arrow 1%
Manchester
0%
National Average
₤17,000
Glasgow
up arrow 2%
Newcastle-upon-Tyne
up arrow 3%
Edinburgh
up arrow 4%
Norwich
up arrow 6%
Nottingham
up arrow 7%
Belfast
up arrow 17%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 13%
Late-Career
up arrow 9%
National Average
₤17,000

Skills That Affect Customer Service Representative (CSR) Salaries

German Language
up arrow 9%
Customer Relationship Management (CRM)
up arrow 4%
French Language
up arrow 2%
Customer Service
0%
National Average
₤17,000
Sales
up arrow 3%
Customer Service Metrics
up arrow 3%
Administration
up arrow 6%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 96 votes.

Gender

Female
56%
female alumni
 
Male
44%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
50%
5-9 years
26%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 25% dental benefits Dental: 11%
vision benefits Vision: 20% employee benefits None: 60%
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