Customer Service Representative (CSR) Salary

The average pay for a Customer Service Representative (CSR) is £16,646 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career.

£13,015 - £22,579
(Median)
£13K
£17K
£23K
MEDIAN: £16,646
10%
50%
90%

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£6.01 - £9.38
(Median)
£6
£7
£9
MEDIAN: £7.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£8K£16K£24K
Salary
£13,015 - £22,579  
   
Bonus
£0.00 - £2,070  
Profit Sharing
£50.87 - £1,965  
Commission
£491.32 - £2,543  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,865 - £22,601  
Country: United Kingdom | Currency: GBP | Updated: 20 Jun 2015 | Individuals Reporting: 625
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£7£14£21
Hourly Rate
£6.01 - £9.38  
   
Overtime
£6.30 - £19.86  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,070  
   
Commission
£491.32 - £2,543  
Profit Sharing
£50.87 - £1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,865 - £22,601  
Country: United States | Currency: GBP | Updated: 20 Jun 2015 | Individuals Reporting: 133
United States (change)

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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in London:
"My work."
Pros: - have weekends off. - great corporate culture. - great potential for progression. - work does not come home with me. - not too much is expected from my line of work.
Cons: - nepotism. - do not enjoy it. - being micro managed. - not being trained or developed. - the lack of options available to me in the future in this role. - the amount of stress involved working with incompetent people. -

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 13%

Experienced
up arrow 10%


National Average
₤17,000


Skills That Affect Customer Service Representative (CSR) Salaries

Account Management
up arrow 5%

German Language
up arrow 4%

Customer Relationship Management (CRM)
up arrow 2%

Customer Service
0%

French Language
0%

National Average
₤17,000

Sales
up arrow 2%

Customer Service Metrics
up arrow 4%

Administration
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 112 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
25%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 25% dental benefits Dental: 11%
vision benefits Vision: 21% employee benefits None: 59%
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