Help Desk Technician Salary

The average pay for a Help Desk Technician is £19,415 per year. People in this job generally don't have more than 10 years' experience.

£13,857 - £25,168

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£6.20 - £14.00

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£9K£18K£27K
Salary
£13,857 - £25,168  
   
Bonus
£0.00 - £2,460  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£13,772 - £25,524  
Country: United Kingdom | Currency: GBP | Updated: 18 Jul 2015 | Individuals Reporting: 120
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£7£14£21
Hourly Rate
£6.20 - £14.00  
   
Overtime
£9.47 - £19.65  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,460  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£13,772 - £25,524  
Country: United States | Currency: GBP | Updated: 18 Jul 2015 | Individuals Reporting: 14
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Help Desk Technician Reviews

What is it like working as a Help Desk Technician?

Help Desk Technician in Manchester:
"Technical Helpdesk."
Pros: The people are great and the amount of skills that you learn to take onto the next job are massive.
Cons: Very stressful when you have a lot of customers calling you. Also it is stressful when you have customers that aren't technically minded. Finally, if you are not trained correctly you wonder what is going on half of the time which isn't great.

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Experience Affects Help Desk Technician Salaries

Experienced
up arrow 28%

Mid-Career
up arrow 5%

National Average
₤20,000

Entry-Level
up arrow 2%

Skills That Affect Help Desk Technician Salaries

Customer Service
up arrow 1%

National Average
₤20,000

Information Technology (IT) Support
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.

Gender

Female
11 %
Male
89 %

Years of Experience

Less than 1 year
3%
1-4 years
69%
5-9 years
18%
10-19 years
7%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 28% dental benefits Dental: 12%
vision benefits Vision: 28% employee benefits None: 56%
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