The average salary for a Help Desk Technician is £18,437 per year. Most people with this job move on to other positions after 10 years in this career. A skill in Windows Operating System General Use is associated with high pay for this job. Experience has a moderate effect on income for this job.

£11,940 - £25,476
£12K
£18K
£25K
MEDIAN: £18,437
10%
50%
90%

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£3.88 - £18.35
£3
£7
£18
MEDIAN: £7.76
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£9K£18K£27K
Salary
£11,940 - £25,476  
   
Bonus
£0.00 - £2,525  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,028 - £25,398  
Country: United Kingdom | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 71
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£7£14£21
Hourly Rate
£3.88 - £18.35  
   
Overtime
£10.48  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,525  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,028 - £25,398  
Country: United States | Currency: GBP | Updated: 25 Mar 2017 | Individuals Reporting: 12

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Help Desk Technician Reviews

Q: What is it like working as a Help Desk Technician?

Help Desk Technician in Manchester:
"Technical Helpdesk."
Pros: The people are great and the amount of skills that you learn to take onto the next job are massive.
Cons: Very stressful when you have a lot of customers calling you. Also it is stressful when you have customers that aren't technically minded. Finally, if you are not trained correctly you wonder what is going on half of the time which isn't great.

Related Job Salaries

Key Stats for Help Desk Technician

Gender

Female
10 %
Male
90 %
Less than 1 year
2%
1-4 years
77%
5-9 years
14%
10-19 years
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Experienced
▲44%

Mid-Career
▲22%

National Average
₤18,000

▼5%

Skills That Affect Help Desk Technician Salaries

Windows Operating System General Use
▲20%

Customer Service
▲9%

Microsoft Active Directory
▲6%

Information Technology (IT) Support
▲1%

National Average
₤18,000

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
2%
1-4 years
77%
5-9 years
14%
10-19 years
6%

Common Health Benefits

medical benefits
Medical: 11%
dental benefits
Dental: 4%
vision benefits
Vision: 17%
dental benefits
None: 74%
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