The main responsibility of an office service coordinator is to provide support to employees and administrative assistance to the office, as well as ensure that work quality always remains high.
On a daily basis, office service coordinators are responsible for: answering phones to assist clients and potential customers; checking-in visitors and clients into the office; handling office mail; organizing meetings and safety programs; maintaining office supplies; submitting work orders for broken equipment; and making appointments and phone calls.
Office service coordinators generally work in office settings during traditional business hours, usually at the front desk. They oversee all basic operations of a business and serve as the median between communication on the inside and outside. They generally work at a computer and are sitting for most of the day.
Applicants for the position should have at least 2 years of experience in a relevant field, and customer service experience is highly beneficial. Some offices may require applicants to have a valid driver's license to run errands. Basic knowledge of Microsoft Word and Excel and excellent verbal and written communication skills are also generally required for the position.
Office Service Coordinator Tasks
- Initiate projects to support the vision of senior executives.
- Manage clerical and administrative duties, such as mail, email, telephone, data entry, answering questions and directing information.
- Coordinate administrative activities between departments.