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Service Delivery Manager Salary

Change Country United Kingdom » Job » Service Delivery Manager Overview » Service Delivery Manager Salary
Updated: 14 Jun 2013
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Service Delivery Manager 2013 Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£26,010 - £64,186
(Median)
0
26K
33K
41K
52K
64K
MEDIAN: £41,061
10%
25%
50%
75%
90%

Service Delivery Manager Job Listings

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national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£22K£44K£66K
Salary£25,390 - £59,709  
   
Bonus£0.00 - £8,161  
Profit Sharing£0.00 - £6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£26,010 - £64,186  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 14 Jun 2013 | Individuals Reporting: 379

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.
Service delivery managers must be experts on recovery support, information availability, and managing service delivery for clients. They also are responsible for improving the efficiency of work production.
Service delivery managers must have knowledge and experience in the information technology (IT) field. Many companies require applicants have experience in technical service and customer support. In addition, individuals that have a degree in computer science or engineering are highly desirable. Skills in business programs such as Excel and Visio are often required. Since the position requires constant communication with customers, applicants must be personable and able to clearly communicate with multiple clients.
Service Delivery Manager Tasks
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
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company salaries
Companies and Industries for Service Delivery Manager Salaries

Popular Employers

Salary Range

Fujitsu£33,410 - £55,013
Capgemini£31,860 - £55,250
HP Enterprise Services£37,280 - £59,750
Popular Industries

Salary Range

Information Technology (IT) Services£23,160 - £54,569
Telecommunications£25,190 - £56,735
Financial Services£26,209 - £58,353
Information Technology (IT) Consulting£24,282 - £56,268
Health Care£23,395 - £56,129

key statistics
Key Statistics for Service Delivery Manager Salaries and Jobs

Female
32%
female alumni
 
Male
68%
male alumni
Salary:£29,778 - £45,103 £32,591 - £51,539
Years of Experience
Less than 1 year
1%
1-4 years
25%
5-9 years
26%
10-19 years
37%
20 years or more
11%
Top Degrees

Salary Range

Bachelor's Degree£27,034 - £61,064
Most Common Health Benefits
medical benefits Medical: 62% dental benefits Dental: 20%
vision benefits Vision: 17% employee benefits None: 30%

alumni reports
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career path
Career Path for Service Delivery Manager Jobs

Common Past Jobs
Common Future Jobs

Service Delivery Manager

Salary Range

£26,010 - £64,186
payscale
Project Manager, Information Technology (IT)
£26,097 - £70,264
Operations Manager
£20,814 - £54,786
Information Technology (IT) Manager
£22,581 - £61,312
 
Common Future Jobs

Service Delivery Manager

Salary Range

£26,010 - £64,186
payscale
Service Delivery Director
£48,219 - £119,921
 

career path
Salary Map for Service Delivery Manager Jobs

Highest Salaries By City for Service Delivery Manager Jobs

Top Cities by Popularity for Service Delivery Manager Jobs

Highest Salaries By City Top Cities by Popularity

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