The average pay for a Service Desk Analyst is £20,759 per year. A skill in Windows Support is associated with high pay for this job. Most people move on to other jobs if they have more than 10 years' experience in this field.

£15,270 - £28,379
(Median)
£15K
£21K
£28K
MEDIAN: £20,759
10%
50%
90%

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£7.27 - £14.63
(Median)
£7
£10
£15
MEDIAN: £10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£10K£20K£30K
Salary
£15,270 - £28,379  
   
Bonus
£0.00 - £4,613  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,369 - £28,792  
Country: United Kingdom | Currency: GBP | Updated: 28 Oct 2016 | Individuals Reporting: 271
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£7£14£21
Hourly Rate
£7.27 - £14.63  
   
Overtime
£6.79 - £19.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£14K£28K£42K
Bonus
£0.00 - £4,613  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,369 - £28,792  
Country: United States | Currency: GBP | Updated: 28 Oct 2016 | Individuals Reporting: 13
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Popular Skills for Service Desk Analyst

Pay Difference by Location

National Average: £20,881

Larger city markers indicate a job is popular in that location.

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United States (change)

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Experience Affects Service Desk Analyst Salaries



National Average
₤21,000


Skills That Affect Service Desk Analyst Salaries

Windows Support
up arrow 13%

Windows Operating System General Use
up arrow 6%


Microsoft Active Directory
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 4%

Microsoft Office
up arrow 1%

Information Technology (IT) Support
0%

National Average
₤21,000

Customer Service
up arrow 7%

Microsoft Exchange
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
7%
1-4 years
64%
5-9 years
19%
10-19 years
9%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 34%
dental benefits
Dental: 14%
medical benefits
Vision: 26%
dental benefits
None: 52%
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