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Service Desk Analyst Salary

United Kingdom » Job » Service Desk Analyst Overview » Service Desk Analyst Salary

Updated: 22 May 2013

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Rated 4 out of 5 based on 16 Service Desk Analyst votes.

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Related to:

IT Service Desk Salary, IT Service Desk Analyst Salary

Service Desk Analyst 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

£16,172 - £30,314

(Median)

16K

26K

30K

MEDIAN: £21,158

10%

75%

90%

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Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	£0	£11K	£22K	£33K
Salary	£15,768 - £30,064
Bonus	£0.00 - £2,800
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	£16,172 - £30,314
Country: United Kingdom \| Currency: GBP \| Updated: 22 May 2013 \| Individuals Reporting: 106

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Service Desk Analyst Job Listings

Associate Systems Analyst - Service Desk Technician Job

May 25

Visa - Ashburn, VA

Associate Systems Analyst - Service Desk Technician (Job Number: 131143) Location - United States-VA... access basic financial services. All of which makes... - Indeed

Apply For This Job »

Service Desk Analyst - ITIL Experience

May 24

Volt Information Sciences - Vienna, VA

C.S. or tech related field Familiarity with cloud computing concepts Service desk experience is required Excellent customer service and communication skills - Indeed

Apply For This Job »

Service Desk Analyst

May 24

Volt Information Sciences - Vienna, VA

VMware, hypervisors, SAN. Previous service desk experience required, managed services experience a big... Familiarity with service desk ticketing and tracking... - Indeed

Apply For This Job »

View More Listings »

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Service Desk Analyst Tasks

Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
Collect information from users to understand and resolve problems remotely or in person.
Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
Follow up with customers to ensure resolution and close out incidents in the tracking system.

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Companies and Industries for Service Desk Analyst Salaries

Popular Industries

Salary Range


Information Technology (IT) Services	£16,689 - £27,237
Insurance and Financial Services	£16,730 - £28,138
Banking	£16,570 - £28,039
Insurance Carrier	£16,269 - £26,477
Retail	£15,959 - £27,175

Popular Employers

Salary Range

There is not enough data available to display this chart.

Key Statistics for Service Desk Analyst Salaries and Jobs

Gender

	Female 13%			Male 88%
Salary:	£19,195 - £26,450			£18,477 - £25,874

Years of Experience

Less than 1 year

1-4 years

55%

5-9 years

29%

10-19 years

11%

Top Degrees

Salary Range


Bachelor's Degree	£15,260 - £32,500

Most Common Health Benefits

	Medical: 43%		Dental: 16%
	Vision: 20%		None: 43%

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