Support Technician, Information Technology (IT) Salary

The average pay for a Support Technician, Information Technology (IT) is £18,474 per year. People in this job generally don't have more than 20 years' experience. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience.

£12,933 - £26,042
(Median)
£13K
£18K
£26K
MEDIAN: £18,474
10%
50%
90%

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£6.06 - £13.45
(Median)
£6
£7
£13
MEDIAN: £7.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£9K£18K£27K
Salary
£12,933 - £26,042  
   
Bonus
£0.00 - £2,200  
Profit Sharing
£0.00 - £2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,925 - £26,406  
Country: United Kingdom | Currency: GBP | Updated: 17 Mar 2016 | Individuals Reporting: 1,297
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£7£14£21
Hourly Rate
£6.06 - £13.45  
   
Overtime
£5.15 - £18.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,200  
   
Profit Sharing
£0.00 - £2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,925 - £26,406  
Country: United States | Currency: GBP | Updated: 17 Mar 2016 | Individuals Reporting: 124
United States (change)

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Common Career Paths for Support Technician, Information Technology (IT)


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Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Pay by Experience Level for Support Technician, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: £18,487

Larger city markers indicate a job is popular in that location.

Support Technician, Information Technology (IT) Reviews

What is it like working as a Support Technician, Information Technology (IT)?

Support Technician, Information Technology (IT) in Derby:
Pros: The people.
Cons: Overworked. Not enough support, no tools to do the job successfully and no room for progressing.

Support Technician, Information Technology (IT) in London:
"Good Fun and a Learning Experience."
Pros: Learning new skills. Lots of new people to meet. Being depended upon.
Cons: Repetitive tasks. Dealing with simple issues staff should deal with themselves.

Support Technician, Information Technology (IT) in Stoke-on-Trent:
Pros: There is fantastic variety and no two days are the same. You get a real sense of accomplishment resolving a multitude of problems, and all techies should love showing off their knowledge of systems and software. The feeling of being valued is always a bonus, knowing your role directly affects the running of the business. One main perk of the job is the fulfilment you feel upon overcoming a trying issue.
Cons: Vague support requests and impatience with resolution times is an unavoidable annoyance. Some tasks can become repetitive, and being interrupted when you are handling a major support request for a small minor issue can become tedious.

Related Job Salaries

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Experience Affects Support Technician, Information Technology (IT) Salaries




National Average
₤18,000


Skills That Affect Support Technician, Information Technology (IT) Salaries


SQL
up arrow 7%

Microsoft Active Directory
up arrow 4%

Active Directory
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Windows Support
up arrow 2%

Network Support
up arrow 2%

Information Technology (IT) Support
0%

Microsoft Office
0%

Windows Operating System General Use
0%

National Average
₤18,000

Computer Hardware Technician
up arrow 2%

Help Desk / Desktop Support
up arrow 4%

Help Desk / Desktop Support (Tier 1)
up arrow 5%

Network Management / Administration
up arrow 7%

Windows Server 2008 R2
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 227 votes.

Gender

Female
7 %
Male
93 %

Years of Experience

Less than 1 year
4%
1-4 years
59%
5-9 years
21%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 21%
dental benefits
Dental: 7%
medical benefits
Vision: 18%
dental benefits
None: 67%
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