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The Customer Service Representative is responsible for taking inbound calls from end-users regarding online banking products and payment acceptance assistance - Indeed
Understand, adhere and enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.... - Indeed
O Act as the client’s advocate within ACI, and influence ACI direction. Across ACI to create integrated plans, properly set expectations, define goals,... - Indeed
In-depth knowledge of all ACI applications. Ensures new and existing ACI customers receive a first class delivery service in accordance with customer... - Indeed
Technical experience that enables understanding and ability to explain advantages and disadvantages of technology used by ACI.... - Indeed
Keeps current on ACI products/enhancements, competition activities and industry trends. Identifies opportunities to sell ACI products and services to assigned... - Indeed
Supports compliance with ACI best practices and standard tools. Creates integrated program plans that align with ACI goals, capabilities, and consider program,... - Indeed
Acts as liaison between ACI and the customer. Serves as customer advocate, representing the customer within ACI.... - Indeed
Responsible for producing user assistance on a product release under the guidance of more senior Technical Writers. Responsibilities • Creates user - Indeed
Understanding and knowledge of products/solutions currently marketed by ACI is a plus. Manage a large, highly complex project in accordance with ACI Project... - Indeed
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