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Keeps current on ACI products/enhancements, competition activities and industry trends. Assists distributors in their efforts to sell ACI products and services... - Indeed
The Service Desk Agents are the first point of contact for Interactive clients seeking technical assistance and/or support for the websites and applications - Indeed
General knowledge of other ACI products. Build deep knowledge of the conversion process to migrate banking and bill pay users to the ACI platform.... - Indeed
The Customer Service Representative is responsible for taking inbound calls from end-users regarding online banking products and payment acceptance assistance - Indeed
Technical experience that enables understanding and ability to explain advantages and disadvantages of technology used by ACI.... - Indeed
• Answers incoming telephone calls and transfers calls to requested employee. Determines purpose of calls and forwards calls to the appropriate department - Indeed
Understand, adhere and enforce all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.... - Indeed
O Act as the client’s advocate within ACI, and influence ACI direction. Across ACI to create integrated plans, properly set expectations, define goals,... - Indeed
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