The highest paychecks go to Insurance Claims Managers, who earn an average around $83K annually, closely trailed by Claims Examiners and Investigators (approximately $73K), Application Developers (about $61K), and Software Engineers ($59K). Earning only $30K on average, Customer Service Representatives make less than most people in the company.
When it comes to location, the highest average paycheck ($79K per year) can be spotted in St. Louis, Mo.; Madison, Wisc. (approximately $76K), Atlanta, Ga. (around $56K), and Chicago, Ill. ($55K) are the next top-paying cities. St. Joseph, Mo. ranks low on the pay scale — at $46K, it is one of the lowest-paid cities. American Family Insurance Group workers in Wisconsin earn the most — $74K annually on average.
Years of Experience
Five to nine years of work experience seem to result in median wages of about $74K per year. The greater proportion of employees (37 percent) report one to four years of experience and bring home median pay of $54K annually.
Certifications and Degrees
Being a Chartered Property Casualty Underwriter certainly has its perks — salaries approach $91K per year and far exceed the paychecks of those without certification. Certified Public Accountants with credentials can live quite comfortably; median salaries come in at $76K annually. At American Family Insurance Group, employees who hold a Master's Degree receive the highest salaries at approximately $91K.
In this position, it pays to have Microsoft Office in your toolkit; employees who claim proficiency enjoy a higher median salary of around $84K per year. Insurance also popped up often in the survey as an important skill; one in four of employees surveyed report using it at work. Claim Handling, Customer Service, and Microsoft Excel are also desirable skills.
Benefits and Perks
Benefits packages do tend to lack paid time off; American Family Insurance Group gives paid vacation days to a third of workers and sick leave to 23 percent. With an eye toward the future, American Family Insurance Group offers several choices in retirement planning such as a 401(k) plan and a company pension plan. Health insurance is part of the package for a majority of survey participants, and for slightly more than half of workers, dental coverage is too. Privileges also include flexible hours, a casual working environment, and life insurance.