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Average Hourly Rate for Apac Customer Services Incorporated Employees

Employees of Apac Customer Services Incorporated bring in an average of $11.70 per hour, and when they are working overtime, they earn $16.68. Geography primarily drives compensation; however, how long you've been working and your job title are also reported as secondary influences on salary at Apac Customer Services Incorporated. The data in this summary comes from the PayScale salary survey.

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How This Employer Pays

Apac Customer Services Incorporated typically pays:
-1%
below market
Similar employers pay:
1%
above market
Similar companies include:
BB&T Corp., Apac, Inc.
Employer: Apac Customer Services Incorporated
Hourly Rate Range by Job

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United States (change)


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About This Company

APAC Customer Services


Freebase CC-BY Source: Freebase, licensed under CC-BY

Locations

When it comes to location, the highest average paycheck (around $14.48 per hour) can be spotted in Tampa, Fla.; Davenport, Iowa ($12.96), Newport News, Va. (about $11.70), and Utica, N.Y. ($11.07) are the next top-paying cities. Tucson, Ariz. is one of the lowest-paid cities, with earnings averaging $10.88. By state, the highest compensation levels appear in Florida, where the average salary is approximately $14.00 per hour.

Years of Experience

Five to nine years of work experience seem to result in median wages of $11.16 per hour. The greater proportion of employees (54 percent) report one to four years of experience and bring home median pay of approximately $11.02 per hour.

Jobs

The highest paychecks go to Customer Service Representatives, who earn an average around $10.22 per hour, closely trailed by Customer Service Agents ($10.00) per hour.

Certifications and Degrees

The highest-paying degree here is a Bachelor's Degree; Apac Customer Services Incorporated awards about $12.75 to these degree-holders.

Skills

When it comes to skills, employees who report Office Administration among their abilities seem to make the most, reporting a median income of $14.20 per hour. One of the more prevalent skills at Apac Customer Services Incorporated is Customer Service, with close to one-half considering it a key competency. Many workers usually know Call Center, Microsoft Office, and Help Desk / Desktop Support as well.

Benefits and Perks

Apac Customer Services Incorporated sponsors a 401(k) program, and a majority of survey participants use this option to save for their retirement. A fair number of respondents report having health insurance, and a fair number of employees report having dental coverage. The company also dishes out perks such as a casual working environment, life insurance, and tuition reimbursement.

Key Stats for Apac Customer Services Incorporated

Gender

Female
42 %
Male
58 %
Hourly Rate
$8 - $14
Hourly Rate
$10 - $12
Less than 1 year
3%
1-4 years
38%
5-9 years
15%
10-19 years
38%
20 years or more
5%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 11 votes.
United States (change)

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