When it comes to location, the highest average paycheck (around $14.48 per hour) can be spotted in Tampa, Fla.; Davenport, Iowa ($12.96), Newport News, Va. (about $11.70), and Utica, N.Y. ($11.07) are the next top-paying cities. Tucson, Ariz. is one of the lowest-paid cities, with earnings averaging $10.88. By state, the highest compensation levels appear in Florida, where the average salary is approximately $14.00 per hour.
Years of Experience
Five to nine years of work experience seem to result in median wages of $11.16 per hour. The greater proportion of employees (54 percent) report one to four years of experience and bring home median pay of approximately $11.02 per hour.
The highest paychecks go to Customer Service Representatives, who earn an average around $10.22 per hour, closely trailed by Customer Service Agents ($10.00) per hour.
Certifications and Degrees
The highest-paying degree here is a Bachelor's Degree; Apac Customer Services Incorporated awards about $12.75 to these degree-holders.
When it comes to skills, employees who report Office Administration among their abilities seem to make the most, reporting a median income of $14.20 per hour. One of the more prevalent skills at Apac Customer Services Incorporated is Customer Service, with close to one-half considering it a key competency. Many workers usually know Call Center, Microsoft Office, and Help Desk / Desktop Support as well.
Benefits and Perks
Apac Customer Services Incorporated sponsors a 401(k) program, and a majority of survey participants use this option to save for their retirement. A fair number of respondents report having health insurance, and a fair number of employees report having dental coverage. The company also dishes out perks such as a casual working environment, life insurance, and tuition reimbursement.