Executive Administrative Assistants are awarded the highest paychecks, with average compensation nearing $17.06 per hour; Customer Service Representatives are next on the list, bringing in close to about $10.22, followed by Customer Service Agents earning $10.00.
Years of Experience
Those who have five to nine years of work experience see average pay of approximately $11.16 per hour. The greater proportion of employees (52 percent) report one to four years of experience and bring home median pay of $11.02 per hour.
When it comes to location, the highest average paycheck (around $14.48 per hour) can be spotted in Tampa, Fla.; Davenport, Iowa (approximately $12.96), Newport News, Va. (about $11.70), and Utica, N.Y. (around $11.07) are the next top-paying cities. At $10.88, Tucson, Ariz. is home to some of the lowest pay in the country. By state, Florida offers the highest pay at $14.48 per hour.
Certifications and Degrees
Those with a Bachelor's Degree at Apac Customer Services Incorporated come out on top, and their salaries approach $12.75 per hour.
Employees who count Office Administration among their skills enjoy higher pay; the median for this group is about $15.00 per hour. A common skill in Apac Customer Services Incorporated's work force is Customer Service; just over two-fifths of survey participants report using it on the job. Microsoft Office, Call Center, and Help Desk / Desktop Support round out the set of key employee skills.
Benefits and Perks
Apac Customer Services Incorporated sponsors a 401(k) program, and a majority of workers use this option to save for their retirement. Health insurance is part of the package for a strong majority of survey participants, and for a fair number of workers, dental coverage is too. Apac Customer Services Incorporated also dishes out privileges such as a casual working environment, life insurance, tuition reimbursement, and optional telecommute / work from home.