Average Hourly Rate for Apac Customer Services Incorporated Employees

Median pay for Apac Customer Services Incorporated workers sits around $11.80 per hour, and overtime compensation can push that up to $17.42. Though how long you've been working and where you live are influential salary factors for those at Apac Customer Services Incorporated, your role at the company turns out to have the greatest impact on paycheck size. The data for this overview comes from answers to PayScale's salary questionnaire.

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How This Employer Pays

Apac Customer Services Incorporated typically pays:
-1%
below market
Similar employers pay:
1%
above market
Similar companies include:
BB&T Corp.
Employer: Apac Customer Services Incorporated
Hourly Rate Range by Job
Job (Number Reporting)
National Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
[-]Customer Service Representative (CSR) (6)
$7.64 - $14.13  
   
[-]Customer Service Representative (CSR) (6)
Hourly Rate$7.64 - $14.13  
   
[+]Customer Service Agent (3)
$7.90 - $14.45  
   
[+]Customer Service Agent (3)
Hourly Rate$7.90 - $14.45  
   
[+]Executive Administrative Assistant (2)
$11.76 - $25.06  
   
[+]Executive Administrative Assistant (2)
Hourly Rate$11.76 - $25.06  
   
 Precise Range (?
XPrecise ranges are calculated based on validated data submitted by employees in this job at this company.
)     Estimated Range (?
XWhen PayScale has limited employee-submitted data, we base estimated ranges on a broader set of relevant employee profiles to calculate the most accurate ranges for this job at this company.
)
Country: United States | Currency: USD | Updated: 29 Mar 2015 | Individuals Reporting: 40

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About This Company

APAC Customer Services


Freebase CC-BY Source: Freebase, licensed under CC-BY

Jobs

Executive Administrative Assistants are awarded the highest paychecks, with average compensation nearing $17.06 per hour; Customer Service Representatives are next on the list, bringing in close to about $10.22, followed by Customer Service Agents earning $10.00.

Years of Experience

Those who have five to nine years of work experience see average pay of approximately $11.16 per hour. The greater proportion of employees (52 percent) report one to four years of experience and bring home median pay of $11.02 per hour.

Locations

When it comes to location, the highest average paycheck (around $14.48 per hour) can be spotted in Tampa, Fla.; Davenport, Iowa (approximately $12.96), Newport News, Va. (about $11.70), and Utica, N.Y. (around $11.07) are the next top-paying cities. At $10.88, Tucson, Ariz. is home to some of the lowest pay in the country. By state, Florida offers the highest pay at $14.48 per hour.

Certifications and Degrees

Those with a Bachelor's Degree at Apac Customer Services Incorporated come out on top, and their salaries approach $12.75 per hour.

Skills

Employees who count Office Administration among their skills enjoy higher pay; the median for this group is about $15.00 per hour. A common skill in Apac Customer Services Incorporated's work force is Customer Service; just over two-fifths of survey participants report using it on the job. Microsoft Office, Call Center, and Help Desk / Desktop Support round out the set of key employee skills.

Benefits and Perks

Apac Customer Services Incorporated sponsors a 401(k) program, and a majority of workers use this option to save for their retirement. Health insurance is part of the package for a strong majority of survey participants, and for a fair number of workers, dental coverage is too. Apac Customer Services Incorporated also dishes out privileges such as a casual working environment, life insurance, tuition reimbursement, and optional telecommute / work from home.

Key Stats for Apac Customer Services Incorporated

Gender

Female
43 %
Male
57 %
Hourly Rate
$8 - $14
Hourly Rate
$10 - $12
Less than 1 year
3%
1-4 years
38%
5-9 years
15%
10-19 years
38%
20 years or more
8%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 11 votes.
United States (change)

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